General Manager Forklift Operator

PATRICIO RIVEROS

**** ** ** ****** ***. ***-E Miami, FL 33143 786-***-**** ad5u8m@r.postjobfree.com

Professional Summary

Dynamic and results-driven professional with extensive experience in logistics and distribution management, seeking a challenging opportunity. Possessing a proven track record in overseeing large number of employees, implementing risk management strategies, and handling dangerous cargo, I aim to leverage my expertise to drive operational excellence and contribute to organizational success.

Skills

Staff Retention

Operational Procedures

Microsoft Office

Reports and Documentation

Business Operations Analysis

Risk Assessment and Management

Payroll Processing

Effective and Professional Communication

Quality Assessments

Human Resource Management

Forklift Operator

Dangerous Cargo Operations

Work History

Assistant General Manager January 2021 - Current

White Linen Dry Cleaners Miami, FL

Oversee daily operations of a busy dry-cleaning facility, ensuring smooth workflow and optimal.

efficiency.

Implement and execute strategic business initiatives resulting in improved daily operations and

customer satisfaction.

Lead a team of 18 employees, dealing with all employee matters including payroll review, providing.

Coaching and guidance to optimize performance and foster a positive work environment.

Implement cost-saving measures without compromising quality, resulting in improved profit margins.

Conduct regular inventory audits to ensure accurate stock levels and minimize waste.

Managed vendor relationships and negotiated contracts to secure favorable terms and pricing.

Implement and execute quality control measures to maintain high standards of service and customer satisfaction.

Project Manager Apr 2018 – Dec 2020

Concept Build LLC Miami, FL

Managed project schedules and resources, identifying and mitigating risks to minimize delays and disruptions.

Facilitated communication and collaboration among cross-functional teams, fostering a cohesive working environment to achieve project goals.

Conducted regular site inspections and quality assurance checks, ensuring adherence to design, specifications and construction standards.

Provided regular updates to senior management and stakeholders, addressing concerns and proactively resolving issues to maintain project momentum and client satisfaction.

Implemented and executed inventory management systems and procedures to optimize stock levels. And minimize project delays due to material shortages.

General Manager Feb 2011 - Apr 2017

FrioChile S.A. Iquique, Chile.

Spearheaded overall business operations, directing a team of managers and staff to ensure, seamless logistics operations across multiple functions, including transportation, warehousing, and supply chain management.

Developed and implemented strategic plans and initiatives to optimize operational efficiency, improve. Customer satisfaction, and drive revenue growth.

Oversaw the day-to-day activities of the company, including scheduling, resource allocation, and performance management, fostering a culture of accountability and high performance.

Cultivated strong relationships with clients and key stakeholders, addressing their needs promptly and effectively to maintain high levels of satisfaction and secure repeat business.

Managed budgeting and financial forecasting, monitoring expenses and revenue streams to ensure. Profitability and financial sustainability.

Implemented quality assurance programs and compliance measures to uphold industry standards. And regulatory requirements.

Led cross-functional teams in the development and execution of innovative logistics solutions, driving. Continuous improvement and competitive differentiation.

Conducted regular performance reviews and training programs for staff, fostering professional development and succession planning within the organization.

Process Control Manager Dec 2009 - Feb 2011

FrioChile S.A. Santiago, Chile

Designed and implemented inventory control procedures, including cycle counting, inventory. reconciliation, and stock rotation, resulting reduction in inventory discrepancies.

Acted as a liaison between operations, IT, and customer service teams to align process control. Initiatives with business objectives and customer requirements, ensuring seamless integration and alignment across departments.

Provided training and guidance to staff on proper frozen products handling techniques, including.

Storage, picking, and packing procedures, to ensure consistency and accuracy.

Implemented and executed robust quality control measures and audits to ensure adherence to SOPs

Regulatory standards, resulting in improved service quality and customer satisfaction scores.

Logistics and Distribution Manager Apr 2006 – Oct 2009

Logística S.A. Indura Santiago, Chile

Directed and optimized end-to-end logistics and distribution operations, overseeing inventory, management, order fulfillment, transportation, and warehousing functions.

Implemented safety protocols and compliance measures to ensure adherence to regulatory, requirements and industry standards in transportation and warehousing activities.

Led cross-functional teams in process improvement initiatives, implementing lean principles and automation technologies to streamline workflows and reduce operational costs.

Conducted regular performance reviews and training programs for logistics staff, fostering a culture of continuous improvement and professional development.

Collaborated with sales and procurement teams to forecast demand and plan inventory replenishment strategies, minimizing excess inventory and maximizing inventory turnover.

Provided regular reporting and analysis to senior management, highlighting key trends and insights in logistics and distribution operations, and recommending strategies for improvement and optimization.

Handled all Human Resource operations for 100+ employees, including payroll processing and review and staffing requirements.

Distribution Manager Oct 1991 - Apr 1996

Industria de Cecinas La Espanola and Frigorificos Sofria Santiago, Chile

Directed all aspects of distribution operations for a food delivery company, overseeing order fulfillment, delivery scheduling, and route optimization to ensure timely and efficient delivery of food orders.

Implemented robust quality control measures to maintain food safety standards during transportation and storage, ensuring compliance with regulatory requirements and customer expectations.

Managed a team of delivery drivers, providing training, supervision, and performance feedback to ensure high levels of customer service and professionalism.

Implemented inventory management procedures to track and manage food inventory levels at distribution centers and delivery vehicles, minimizing stockouts and food waste. Provided regular reporting and analysis to senior management, highlighting key performance indicators and trends in distribution operations, and recommending strategies for improvement and optimization.

Education

Bachelor of Science: Logistics Dec 2007

Universidad Mayor Santiago, Chile

Agricultural Engineer, Bachelor of Agricultural Sciences. Dec 2005

Universidad Santo Tomas, Chile

Languages

English

Intermedaite

Spanish

Native or Bilingual

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