LATIFAH A. BOLDON PLANO, TEXAS
ad5u7h@r.postjobfree.com 469-***-****
Career Summary
A data-informed strategist, personable Team Lead and driver of seamless transformation & change prolifically enhancing the customer experience. Deep experience in workflow optimization, complex project management, mindful UX/UI design & empowering CRM. Fiercely protective of brand integrity & sensitive data yet inviting technical integration & innovative marketing. Most notable for providing digestible summaries on intricate activities, like omnichannel loyalty program launches, global product introductions, leading historical acquisitions, performing change implementation in both B2C & B2B environments. An understanding of business needs, traditional & modern methodological adaptations of Waterfall, Agile, & Six Sigma effectively drive growth and generate brand awareness.
CORE SKILLS —
Work EXPERIENCE
Digital Asset & Big Data Management
Task Tracking & Prioritization
Cross-Functional Team Leadership
Governance & Compliance
Strategic Planning & Implementation
Resource & Change Management
KPI Tracking & OKR Achievement
Creative/Copy Review & Approval
SDLC/Scrum/Agile/Kanban Utilization
Data Reporting, Analyses & Visualization
User Acceptance & QA Testing
SOP & Workflow Streamlining
Celebration & Acknowledgement!
Project Management Tools
Programs: ASANA, CONFLUENCE, JIRA, AXURE,
SALESFORCE, TRELLO & SLACK
Adobe: WORKFRONT, EXPERIENCE MANAGER. BUSINESS INTELLIGENCE & ANALYTICS,
Microsoft: PROJECT, SHAREPOINT, AZURE, TEAMS, OFFICE SUITE, OUTLOOK & ONENOTE
Experience:
MARKETING DIRECTOR • THE IRAS FOUNDATION
Board of Directors, Member • DEC 2023 – PRESENT 2024
Thought Leader and owner of The IRAS Foundation and its managed artist marketing strategy, and messaging initiatives to significantly increase brand visibility and artist exposure in maintaining alignment with our core mission utilizes optimized media mixtures to promote projects events talent and foster community engagement in DFW. Directing and managing teams of marketing professionals, nurturing a culture of creativity and collaboration, while emphasizing professional growth through regular reviews and development opportunities.
MARKETING PROJECT MANAGER III • NEOGEN CORP
Marketing, Acquisition Integration • SEPT 2022 – OCT 2023
Led the Acquisition & Merger initiative to integrate 3M healthcare's Food Safety brand portfolio, including hygiene monitoring products, collateral, customer data, and marketing talent into Legacy Neogen. Facilitated the transfer of historical data and ensured the continuity of operations post-acquisition. Successfully closed the project by managing data and knowledge transfer activities, including software training for new talent on Workfront and campaign structuring for Management.
FOOD SAFETY SCRUM MASTER • 3M
Global Marketing, FSD • OCT 2021 – SEPT 2022
Dual role, FSD PM & Agile Coach/Scrum Master, ushered in transition over to Agile techniques environmental hygienic monitoring, hygiene maintenance & new product introductions campaigns, targeting international food manufacturers for 3M Global Food Safety. Fostered Agile/Scrum adoption, educating working teams in collaboration with agile experts, oversaw high-value projects on time and within budget, to reach & support continuous improvement and new business practices.
INTEGRATED Marketing PROJECT MANAGER • 3M
Global Marketing, HealthCare • JUNE 2021 – OCT 2021
3M Global MC Integration Lead PM: Created efficiencies to streamline work ingestion, centralized intake. Determined approval of requested work, engaged assigned resources, delegated tasks to cross-functional team members & organized SME collaboration. Shared weekly status report of project health with stakeholders. Managed schedule and coordination of critical meetings, documented project mishaps & milestones, plan deviations and deliverables A. Proactively took part in strategy & digital asset development, execution work, and audited implementation for compliance, sharing key results and encouraged continual improvement.
TECHNICAL PROJECT MANAGER • JCPENNEY
Marketing, Customer Loyalty • DEC 2016 – NOV 2020
Oversaw activities involving Loyalty systems &, serving as an intermediary for various technology teams, CRM, sales & 3rd party loyalty partners. Managed loyalty projects for increased member engagement, enrollments and shopping frequency, improved customer experience and secured technical alignment with a renewed JCPRewards messaging omnichannel strategy from direct mail to .com. Collaborated with IT to document business requirements & support a loyalty program with 50MM distinct customers (30MM 12mo active).
EDUCATION —
BAYLOR UNIVERISTY
B.A. in Marketing & PR Journalism GRADUATED MAY OF 2014
CERTIFICATES —
GOOGLE BY COURSERA
Google Project Management Professional Certification
Google Career Certificates • Completed February 2024
Applying Real-World Project Management (Capstone)
Google Career Certificates • Completed December 2023
Agile Project Management
Google Career Certificates • Completed November 2023
REFERENCES AVAILABLE UPON REQUEST