Customer Service Legal Secretary

Tamalina (Kelly) Chu

**** ***** **** ******

Sacramento, CA 95824

916-***-****

Education:

Cosumnes River College

General Studies 75 units (30 months)

Experience:

*/****-*******

Legal Secretary/ Administration Assistant

World Financial Group

Provided legal administrative support to the legal office. Performed legal research. Created legal documents including complex contracts. Managed calendars, emails and contacts. Answered client phone calls. Review clients policy, keep up with compliance, protocols, procedures. Update clients information. Provide customer service, recruit, sell, demonstrate presentation, explain policy to clients, schedule meeting, follow up with clients regarding any policy changes, regulations, rules, guidelines.

1/2009- 12/2012

Floor Supervisor

Red Hawk Casino

Verify money coming in, chips going out. Approve accurate amount payouts, input customer information into computer, check for points for customer, fix shuffle machine, keep track of players activities, track the chip amount, cash surveillance for video footage, communicate with security, open/ close games. Issue comps for players, make fast and effective decisions in a timely manner, interact with players, answer any questions players have, direct dealers with procedures, train dealers with dealing, issue marker for players. Personal Quality

Dependable, team player, punctual, reliable, fast learner, amicable, outgoing Reference available upon request