Customer Service Houston Tx

DeAndrea Hunter

Ph. 713-***-****

Email: ad5u3i@r.postjobfree.com

Address: **** ****** **, ******* **, 77012

Skills

Microsoft Word

Excel

10+ years customer service

7+ years management

Walmart Inc.

05-2020/Current

Money Center Ta/ CSM

Smile and greet each customer with a positive attitude

Assist each customer with their financial needs

Answer any and all questions to ensure customer satisfaction

Prepare and plan for an affective day

Assist associates to accommodate their needs to preform work duties

Amazon Fulfillment Center

09-2018/ 05-2020

Stow Ambassador

Training new employees in stow and indirect functions

Working with AAs on improving quality and rates

Ensure AAs have the proper equipment and PPE needed to preform work duties

Working alongside Management to improve DPMO as a team

Problem Solver

Ensure products are processed properly

Remove hazardous and damaged products

Correct error in product and redistribute to AA

Make sure that every item has correct inventory

Fix defected items to ensure there are no barriers in the process

Ensure that our customers receive there packages efficiently and effectively

Stow Associate

Stow Merchandise in a timely manner

Scan each item and place each item into proper bin

Inspect all item for damages

Make sure that the customer receives correct products and great quality

Eaton Cooper Lighting

01-2017/ 09-2018

Shift Lead

Prep Work for each line

Making sure that each employee has PPE to preform job requirements

Set rates and goals for the day

Ensure each light is tested and working properly

Placing labels for shipping and ensure each container is prepared for shipment

Family Dollar

04-2015/01-2017

Assistant Store Manager

Working with Employee to make affective schedules

Delegating Work

Hiring and Training New employees to meet company needs

Ensure Customer Satisfaction

Inventory

Loss Prevention

Education

Sharpstown High School

Houston, Tx 77074

Graduated 05-2004

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