Customer Service Delivery Driver
Resume:
Erasmo Gonzalez
Resume
Laredo, TX *****
ad5u1b@r.postjobfree.com
• Diligent worker
• Focused
• Bilingual
• Committed
Work Experience
Delivery Driver
FedEx Ground - Laredo, TX
April 2020 to Present
My position was Driver, under my subcontractor Humberto Escobedo. Always was on time and finished faster then my employees. always was expendable to help others after finishing route. In just December our rankings came up from 60% customer service satisfaction to 99.99% by the end of 2021. made sure to communicate to my employers when they needed help with a problem such as finding ways to keep our hours and customer service up. would enjoy to work with you Phlebotomist
Grifols Plasma Donation Center - Laredo, TX
November 2022 to May 2024
• Trained to manage reactions
• Trained to stick a vein puncture site
• Trained to manage donors in regards to customer service
• I was phlebotomist of the month six times
• I was trained in three areas in my center which is screener, phlebotomist, and plasma processor. Sales Associate
Academy Sports + Outdoors - Laredo, TX
December 2018 to March 2020
Started as a warehouse loader in Academy but moved up to be a Sales associate. My accomplishments:
• Balancing both Work and Customer Service
• Finishing my work in a 1Hr correctly and proficiently
• Teaching New Employees
• Organizing Work Stations
• Helping Customers Daily
• Solving Work Problems
• Worked in sales, selling Footwear products, Sports Goods, Camping Gear, Hunting Equipment
• Handled in-store returns
• Received and filed online orders
• Audited and organized the whole store on a weekly basis Construction Worker
Habitat For Humanity - Laredo, TX
May 2016 to August 2016
worked only four months for Habitat of Humanity But learned a lot from my employers Cuco Sanchez and Mrs. Sherwood. Learning how to build efficiently and quickly is key to construction. Close to 20 houses a month were build and Were repaired if needed.
Education
High school diploma in Music Education
Laredo Community College - Laredo, TX
February 2016 to March 2020
High school diploma in Musical Arts
Abeka Academy - Pensacola, FL
April 2004 to June 2018
Skills
• Cleaning Experience
• Packaging
• Warehouse Experience
• Delivery Driver Experience
• Driving
• Box Truck
• Load & Unload
• Pallet Jack
• Order Picking
• Delivery driver experience (2 years)
• Basic math
• English
• Maintenance
• Computer skills
• Venipuncture
• Specimen collection / processing
Languages
• Spanish - Intermediate
Awards
Scholarship
February 2016
Scholarship for Musical Arts was given by Dr. Bishop Certifications and Licenses
Driver's License
Non-CDL Class C
Additional Information
taking time to be with family and friends enjoying quality time with them means a lot to me. Being a hard worker is no easy task but with my family it makes it a little easier for me to move forward in focusing and balancing my work ethic.
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