Customer Service A Team

Orlando Lopez Castillo Jr.

Dedicated shipping and distribution professional with demonstrated aptitude for

customer service and administrative functions. Exemplary communication skills and

effective collaborative mindset. Proven history of exceptional work ethic, attention

to detail and reception of feedback with a keen eye for process and quality

improvement opportunities.

Experience

Jan 2022 - May 2022

Distribution Associate FullScript Phoenix, AZ

* Collaborated effectively in a team environment to select, package, and

distribute supplements to fulfill client orders.

e¢ Demonstrated strong attention to detail and quality in all aspects of the

packing and distribution process.

* _ Ensured an ongoing organized and clean workspace for the best interest of

customers.

¢ Consistently met all employer metrics and exceeded client/customer

expectations on a routine basis.

May 2021 - Present

Freight Specialist DHL Phoenix, AZ

* Worked in collaboration with a team to ensure expedited receiving and

unloading of incoming freight.

e — Ensured data integrity of inventories through meticulous scanning of all

items included with incoming freight.

« Warranted appropriate routing of inventory to clients and customers

through airport.

Nov 2020 - May 2021

Construction Associate DHL Phoenix, AZ

* Assisted in ensuring all applicable building regulations and codes were

adhered to at all times.

* Developed and implemented ongoing quality improvement and assurance

initiatives to maintain the highest degree of excellence in work deliverables

for clients.

e Excelled at demonstrated adaptability by regularly pivoting to with areas

such as transport freight or electrical work.

Education

Washington High School Phoenix, AZ

May 2019 High Schoo! Diploma

Key skills and characteristics

Incredible communication skills

with colleagues as well as

internal and external customers

© Capacity for learning at an .

advanced pace

* Keen eye for particularism

Exemplary time management

Demonstrated efficiency,

working through tasks of any

size rapidly without sacrificing

quality

Highly efficient working alone or

as part of a team

Aptitude for identifying

opportunities for process and

quality improvement

Contact this candidate