Bhandhavi Narreddy
Salesforce Developer /Admin
Mobile : +1-202-***-****
Email :ad5tyf@r.postjobfree.com
Professional Summary:
●8+ years of experience in Salesforce.com CRM. Have commendable expertise on SFDC package configuration, APEX and Visual force page customization, etc. extensively worked and has vast experience in delivering various projects within CRM space.
●Competencies in Salesforce Application include strong understanding of configuration and customization in Sales Cloud, Service Cloud and Force.com platform.
●Salesforce expertise: Apex customization, Classes, Triggers, Visual Force pages, LWC, Aura, REST API, Data migration using Apex Data Loader, application deployment, Test classes and Code coverage.
●Good understanding of Lightening - app builder, designing system and component features.
●Experienced in modifying Visual Force Pages to Lightening experience.
●Used AURA framework & LWC to develop lightening components.
●Experienced in implementations utilizing APEX, HTML, Java scripting, CSS, XML.
●Good understanding of User Profiles, Roles & their Hierarchies, Permission Sets and Sharing Rules to ensure data is accessed by authorized users.
●Hands-on experience in querying using SOQL and SOSL across numerous objects in SFDC database.
●Experienced in using deployment tools: Change sets and Copado.
●Hands-on experience in data migration of Legacy applications using tools such as Workbench, APEX Data Loader and SF Data Import Wizard.
●Experience in Using Custom Settings, Custom Meta Data Types, Report Types and Custom Labels.
●Ability to provide optimized solutions and work on them to help improvise design and deliver in the stipulated.
●Coordination and Interaction with Client’s Business Partners, Analysts.
●Strong Analytical, Problem Solving, Functional capabilities gained through my Work Experience.
●Developed technical flows for the business requirements and in detailed mapping to salesforce technical possibilities by following best practices.
●Ability to learn and adapt to new technologies quickly and work independently also.
Qualifications:
●Bachelor’s in electronics and communication engineering from JNTU Hyderabad,India –2011.
Certifications:
●salesforce administrator certified
Technical Expertise
Salesforce Technology
APEX Triggers, APEX Classes, Test Classes, Visual Force (Pages, Components & Controllers), LWC, Lightening pages, SOQL, SOSL, Batch Apex, Schedule Apex, Workflow Approvals, Reports, Dashboards, Permission sets, and Process Builder.
Custom Integration
Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Custom Application and Data Loading.
Deployment Tools
Changesets, Copado
Programming Languages
Apex, HTML5, CSS.
Version Control
GitHub
Project Summary
1. Client Name : Uber .
Project Name : Transplace Migration
•Context
oOur aim is to migrate the Transplace Salesforce into the Freight Salesforce and provide enhanced unified processes across the teams.
•Contributions
oContributed to the discovery of Account and Opportunity migration
oReceived appreciation from stakeholders for Transplace project
oSingle handedly contributed to Transplace Phase - 2 migration starting from discovery to Deployment
oContributed to the discovery,development,UAT and deployment for Transplace Phase - 1 migration
oSupported for business UAT and fixed the bugs
oProvided in detail design notes for the tickets
oEnsured a smooth go-live by tracking down all the deployment components
oConnecting with ext’s(Supreme,Swathi,Afroj) to make sure we are targeting for correct timelines and also helping them technically
oContributed to data migration for custom objects and few standard objects
•Impact
o360 degree view and Report on our entire sales pipeline as a combined org across the different product offerings resulted in business growth
2. Client Name : Geico .
Project Name : Lightning Enablement
•Context
oEnable Salesforce lightning by replacing legacy UX resulting in improved rep experience, business process and productivity by updating technology with current industry standards.This project aimed to provide the team with the correct access to Salesforce and lightning guide Sales Reps through clear, intuitive Sales status and will simplify reporting, relationship management, and prospecting.
•Contributions
oConducted analysis of Uber Freight’s Salesforce instance to identify items that required conversion as a part of lightning migration
oWorked on Migrating JS Buttons, VF Pages and Custom URLs to Quick Actions using LWC
oCreated ‘Confirmation Dialogue’ reusable Component - We can reuse this anywhere we need to get the confirmation from user before we proceed with some irreversible action
oCreated Paths and guidance as a part of lightning migration. Guidance helps the users to identify which are the key fields for each stage
oEnabled this team on Lightning
oSupported for UAT and fixed issues on time
oEnabled Lightning features like Macros,Activity TimeLine, Lightning Reports,utility bar and supported for production deployment
•Impact(Metrics)
oShortens the sales cycle
oEnhance the user experience
oImproved Agent’s efficiency by consolidating the information at a single page
3.Client Name : Kaiser
Project Name : Manual Onboarding Automation(CAB)
●Context
Our aim is to integrate Carrier/FMCSA data from Randall Reilly CAB to Salesforce and further automating the Manual On boarding Process via auto enrichment, conversion, and qualification.
●Contributions
Contributed to the discovery of Docusign Automation
Worked on salesforce automations to automate sending of docusign
Supported for UAT
●Impact
Reduce time to contact New Authority from Avg 17 Days -> Avg 3 Days
Increase New Authority Outreach from 80% to 100%
4.Client Name : Infoblox INC Project Name : Strategic Account Identification
●Context
Our aim with this project is to automate the segmentation process to classify Account as Strategic for a restricted set of domains.
●Contributions
Implemented enhanced lead conversion process with Account Domains
Revamped the existing code for lead conversion process of custom screen and batch class into a single unified class
Created new LWC component on lead to display matching accounts
Automated backend logic to create domains and account domains
Fixed UAT issues and communicated back to business.
●Impact (Metrics)
Increased visibility into Sales pipelines & ability to forecast carrier onboarding
Provided a process to attribute rep effort to carrier conversion, engagement and BtM gains
20% of total loads booked via a CC program & supported by product.
Lower overall truck costs by 0.70ppts relative to comparable costs. (~0.45 from primary & 0.25 from secondary model)
Increased Application performance
Improved Agent’s efficiency by consolidating the information at a single page