Brenda Nguyen
Senior Business Analyst
ad5tyd@r.postjobfree.com • 408-***-****
Summary
Adaptable and results-driven senior business analyst with extensive experience in information technology. Proven track record of delivering strategic solutions through meticulous analysis and innovative problem-solving. Exceptional communicator adept at bridging the gap between technical teams and business stakeholders, ensuring alignment with organizational goals. Detail-oriented with strong analytical mindset, capable of translating complex requirements into actionable plans. Skilled in requirements gathering, business process analysis, and systems analysis, driving project success from inception to implementation.
Areas of Expertise
Business Process Analysis
Systems Analysis
Data Analysis
Stakeholder Management
Project Management
Agile Methodology
Use Case Development
Gap Analysis
Change Management
Risk Management
Data Modeling
ITIL
Professional Experience
Intel Corporation, Santa Clara, CA 08/2017 – 01/2023
Global Solutions Manager, Finance/Corporate Tax & Treasury (CTT)
Led negotiations with Alteryx executives for latest proof of concept (POC), coordinating vendor trainings for successful implementation. Partnered with finance teams to identify and implement process improvement solutions for cross-functional teams. Coordinated and executed tax technologies and transformation strategies for streamlined processing. Provided guidelines, documentation, and hands-on trainings for new technology solutions, collaborating with tax teams and content specialists to deliver efficient knowledge management and end-to-end processing documents. Managed and supported tax data analytics.
●Implemented technology and process re-engineering initiatives to standardize and automate manual processes.
●Utilized tax technologies (Alteryx, Power BI, Power Query, Salesforce) to boost tax organization productivity.
●Leveraged data mining technologies for World Class Process Program initiatives, driving BPM best practices across the global tax organization and increasing acumen for tax and finance.
●Streamlined and automated manual reporting processes, providing leaders with interactive and timely insights using Power BI, Alteryx, and analytic tools.
SAP Hana Developer/Tech Lead, IT EAAS 01/2015 – 07/2017
Engaged in Hana full loop implementation, including POC, to deliver significant business value and support entire data pipeline. Reviewed code design to apply best practice guidelines and prevent re-work before development. Supported entire inventory of finished goods and directed material data pipeline, ensuring data comprehension at source. Followed data lineage from SAP BW through Teradata EDW to enhance time to market, reduce latency, and increase supportability. Supported SAP MR upgrades and testing, implementing information steward data quality monitors to automate robust data quality checks between systems and prevent incidents.
●Designed, developed, and delivered business intelligence solutions for optimized supply chain management.
●Led project teams and independently created SAP HANA Platform solutions to enhance efficiencies across enterprise applications.
●Coached peers on SAP HANA technology, resulting in improved work productivity.
BI Application Developer, IT EAAS 08/2007 – 12/2014
Collaborated with business partners and end users to analyze business needs across upstream and downstream applications. Planned, coordinated, and executed testing to ensure business and data quality requirements were met, including functional and user acceptance testing. Conducted training sessions, including train-the-trainer and end-user training, to facilitate adoption and usage. Supported user production tickets and ensured stable QA path to production environment. Executed test cases to support Business Warehouse on HANA testing.
●Key contributor in FET Consolidation Program, migrating 46 MicroStrategy projects to Microsoft BI and SAP BObj, impacting 5,300+ global users.
●Successfully deployed WW38 2014 via SAP (BObj) Launch Pad and MyBI Portal.
●Rebuilt 39 MicroStrategy reports into BOBJ using EDW data despite last-minute data container changes.
●Supported SAP Maintenance Release and SRM 7.0 upgrade by testing and validating shopping cart scenarios.
Additional Experience
Sr. Application Engineer, D2 Automation-SFC, Intel Corporation, Santa Clara, CA
Software Engineer, MES, Read-Rite Corp, Fremont, CA
Education
Bachelor of Science in Management Information System (MIS)
San Jose State University; San Jose, CA
Technical Proficiencies
Power BI Alteryx Salesforce Microsoft Teams SAP SAP HANA SAP Business Intelligence Agile MicroStrategy SQL Server Teradata
References
Available Upon Request