Project Management

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Balaji Koppala

ad5tvn@r.postjobfree.com• LinkedIn•Basking Ridge, NJ 07920•908-***-****

Summary

Highly motivated project/program strategist with over 26 years career history of aligning business initiatives with technology solutions to overcome complex organizational challenges. 10 years of Building Pega/BPM end to end solution systems. Experience with Cloud migrations and building native apps on Cloud. Recognized change agent who develops high performance teams and builds collaborative team environments to drive success. Expertise in recommending policies and developing procedures for governance, DR, business continuity including all readiness activities in addition to bid management, vendor management, strategy development, progress monitoring, and utilizing strong business, commercial, and technology acumen to exceed expectations. Experience in diverse industries

(Finance, Energy, Telecommunications, Transportation, Insurance, Pharmaceuticals and Healthcare) Dynamic communicator who effectively disseminates project/program principles across all levels of personnel and facilitates as strong trusted advisor to senior management teams and effectively positioned as liaison between business and technical audiences to ensure projects are delivered on time and within budget. Areas of Emphasis

• Cloud Enablement/Architecture

• Business Process Engineering

• Process Redesign, Change Management

• Deadline-driven Operations

• Quality Assurance & Testing Methodologies

• Customer Relationship Management

• Data Platform Architecture Design

• Project/Program Management

• Consultancy & Advisement

• Citrix Infrastructure

• IT Service Level Management

• Disaster Recovery Planning

• Quality Control & Validation

• Performance evaluation

techniques

• Performance Optimization

• Stakeholder Communications

• Cost Estimate, Bids, Punch

• Leading, Training, Mentoring

• Vendor Management

• PMI Methodologies

Career Experience

BooZ Allen Hamilton Consultant for IRS, Mclean, VA (2023 Oct to 2024 March ) Senior Pega Cloud Architect

Provided consultation and strategic guidance for Pega Cloud for Government (PCFG) Platform Architecture to federal agency Chief Enterprise Architects, CIOs, and other senior IT staff to help shape IT strategy for Enterprise Case Management applications and direction for large and complex agency IT ecosystems. Modeled and analyzed enterprise business, applications, and technology environments, including business process models, conceptual and logical infrastructure views, data concepts, and logical views

Defined Target Architecture, developer’s experience view, IT Operations view, Data Integration Design Patterns, PCFG Network Architecture,Operations, CI/CD integration & Monitoring & deployment strategy Primesoft Inc, New Jersey (2023 June to 2023 Sept) Consulting Manager

Fednow testing software simulator on Cloud for launching product to market. Fednow for Real time payments, TCH & SWIFT. https://www.payapt.com/simulator

ACI Worldwide Inc, Miami(Headquarters) 2021-2023

Senior Program Manager

Driving the build out of brand-new cloud-native payments products across Real Time Payment, Issuing & Acquiring, High & Low value payments leveraging Cloud agnostic tech stack including event streaming(Kafka, NATS, Solace), Orchestration(Temporal, Zeebe), Service mesh(Istio, Linkerd) and Microservices(Vert.x, Spring Boot) coupled with low-latency databases(Cockroach, Yugabyte, Postgres) Balaji Koppala

P a g e 2

Managed Lift and Shift Azure Cloud migrations

Completed Aci-worldwide-is-certified-on-fednow

Cigna Company - Express Scripts, Bloomfield, CT (Headquarters) 2002 to 2021 Senior Software Engineering Manager

Built business agility as execution lead for Express Scripts coverage review platform comprising multiple PEGA/BPM-driven products. Directed product delivery globally 250-person engineering organization in US, Brazil, India and Philippines noted for delivering high-quality solutions within challenging restrictions

Overall responsibility of Pega engagement including strategy, overall architecture and delivery

Managed Pega Healthcare Centre of Excellence which included building different advocacies (Patient, Physician, Order- processing etc. )

Accomplished Pega migrations 5.x to 6.x to 7.x resolving multitude of issues in the process

Managed Pega vendor relationship for fulfilling customer SLAs and driving future initiatives

Accelerated time to market as driving force behind enterprise transition to Agile/Scrum and deployed software factory model for strategic asset reuse and follow-the-sun model for 24/7/365 support

Led Pharmacy SWAT team which comprised of senior management executives from Business and Technology. Instrumental in deciphering business information into technical solutions resulting over annual savings of over ~5M

Led teams to convert mainframe applications to Distributed application with imaging solutions saving hundreds of MIPS on the mainframe

Implemented competitive tracking amongst vendors saving ~ $1-2 M /year with very high resource efficiency Fundtech, Jersey City, NJ (1999 – 2001)

Senior Architect

Tech lead engineering, Web development, vendor operations, data quality, reporting & customer service

Design & development of WireHouse (Database of the transaction of Wires for research & Compliance)

Tech lead for Product RECONSTAR part of the General Ledger which included reconciliation of accounts Additional Experience

Senior Manager Bristol Myer Squibb, Plainsboro, NJ (2001 – 2002) Senior Systems Analyst & Project Coordinator Pinpoint Marketing, NYC, NY (1997-1999) Systems Analyst AT&T, Piscataway, NJ (1996- 1997) Program Analyst Transax, Scotch Plains, NJ (1995- 1996) Program Analyst CNA Insurance Companies, Chicago, IL (1994- 1995) Systems Analyst/Project Manager Utilcom Inc., Eatontown, NJ (1992 -1994) Data Analyst TEMCO Health Care, Passaic, NJ(1990 -1991) Education, Achievements & Professional Development Masters in Engineering – Robotics, Automation & Artificial Intelligence South Dakota School of Mines & Technology, Rapid City, SD Major Achievements:

Recognized as an integral contributor on the Optimal Work Flow and Load balancing (OWLb) team @ CIGNA((Formerly MEDCO))

Recognized for implementing Imaging Services Platform @ CIGNA (Formerly MEDCO)

Aci-worldwide-is-certified-on-fednow

Professional Development

PMI Certification The Project Management Institute (PMI®) Technology Proficiencies

PL/SQL: Databases, MS SQL Server, Oracle, SAS Web/Application Server, IIS, Programming/Scripting: PCF, PEGA, XSL, JavaScript, VBScript, Active Server Pages (ASP) VB net, C#, C++, Visual Basic, C & JAVA

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