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Security Officer Customer Service

Location:
Covington, GA
Posted:
May 20, 2024

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Resume:

Ronald Dyer

Covington, GA *****

ad5tt4@r.postjobfree.com

+1-470-***-****

I am a really focused, vigilant, security minded officer with 4+ years of experience in private and public events. Officer that actively monitors surroundings to keep employees & facility safe. Experience deescalating conflict and facilitating arrival of medical care. Possess excellent verbal communication and cultural competence.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Building Security Officer

State Farm Arena - Atlanta, GA

February 2023 to Present

Security officer

1. monitoring surveillance equipment

2. Secures premises and personnel by patrolling property 3. Investigates security breaches, incidents, and other alarming behavior 4. Controls traffic by directing drivers

5. Completes reports by recording observations, information, occurrences, and surveillance activities. 6. Be security minded

7. Escort celebrities

Chief Security Officer (CSO)

Georgia World Congress Center - Atlanta, GA

July 2019 to February 2023

• overseeing the security of staff members, physical company assets, and all records of information.

• Secure all designated areas

• managing security risk assessments and supervising incident investigations.

• Train new employees

• Implement security policies

• Crowd management

• Escort special guests including high profile celebrities

• Greet all guest with positive attitude

• Direct guests

• Check tickets/badges

• Fire Watch

Shipping and Receiving Clerk

c.r Bard/ Beckton & Dickinson - Covington, GA

October 2018 to July 2019

Make calls to see when orders will be coming in

Make sure products are bein unloaded & Loaded in a timely manner Uses RF scanner to process orders

Train shipping associates

checks packaging for Quality purposes to be dispersed to proper area within building Moving pallets and other materials to & from the dock. Cleaning & maintain the loading docks in compliance with OSHA safety standards.

Operating computer & rf scanner based on computer systems with a high level of accuracy. Recording number of pallets & boxes of product on trucks at the end of production. Attach identifying labels to boxes of products.

1. Skills:

• Analytical thinker

• Clerk

• RF scanner

• Innovative

• Palletization

• Hard working

• Self-motivated

• Shipping & Receiving

• Fast Learner

Delivery Driver/Sales Associate

Masterack - Monroe County, GA

January 2016 to October 2018

1. Responsibility:

• Prepare trucks for deliveries, inbound and outbound, drive box truck to exact destination & a timely manner. Keeping track of all signed deliveries.

• Deliver products on time

• Inventory

• Sale commercial vehicles equipments

• Operate forklift

• Load truck

• Unload unload

• Route delivery

• Understand policies & pricing so I can explain to customers

• Knowledge of products & some trucks

• Keep track of all signed documents

• Meets sales goals & promote overall route growth to enhance profitability

• Keep truck clean

• Dot certification

1. Skills

• Loading & unloading

• Customer service

• Detail oriented

• Pallet Jack driver

• Forklift op.

• Excellent people skills

• Non CDL

• High level of customer focus and responsiveness

• Delivery

1. Achievements:

• Dot certified

Summary:

I am really hard working driver. I’m a driven and energetic truck driver. I am very reliable & always keep a positive attitude. I am able to efficiently chart out the best route using maps and GPS and handle multi drops in a time-efficient manner. Known for providing excellent service to customers. I have great customer service skills. I am dot certified. Whichever company takes the time to read this I want to thank you for your time & hopefully you choose me to be apart of your team. I will do all I can to contribute to this company. Thanks

Machine Operator

Industrial Staffing - Social Circle, GA

August 2015 to January 2016

• Operate machinery

• Binde product together for security

• Assemble products

• Production operator

• Meet quality control criteria

• Quality control inspector

• Inventory

• Material handler

• Safely maintained activity logs

• Trained new hires to maintain production tasks

• Operated various machinery

Machine op./ Spray Painter/ shipping & receiving clerk Procoaters Inc. - Lithonia, GA

March 2012 to July 2015

1. Positions held

• Machine op.

• Painter

• Clerk

• Lead

1. Responsibilities •

• led the paint department

• Operate machinery

• Customer care

• Oversaw work orders

• Enter inventory in computer

• Keep track of shipments

• Binde products

• Load and unload production line

• Trained new hires in my department

• Provided exceptional customer service to guests visiting establishment

• clean parts before paint

• Mix paint

• Spray paint the parts

• Observe parts after they are finished painted

• Sand parts

• Speak to customers & drivers about shipment

1. Skills

• material handler

• Forklift op.

• Palletizer

• Customer service

• Inventory

1. Accomplishments:

• Perfect attendance award 2+ years

• Became Line lead

Skills Used

Painter

Attention to Detail

Computer

Assembler

Improve customer experiences

QC

leading

Forklift op./Delivery Driver/shipping

Golden State Foods - Conyers, GA

February 2008 to January 2012

1. Responsibilities

• Utilize tracking software to accurately track and move boxes to destinations using RF scanner, Press brake operator, grab pallets with forklift, load & unload truck wth forklift.

• Prepare trucks for deliveries, inbound and outbound, drive box truck to exact destination & a timely manner. Keeping track of all signed deliveries.

• Made sure orders were correct for shipping

• Made sure Guards were in place before using equipment

• Load & unload the Truck as needed, Including Use of mechanized lift on the back of the truck,

• Followed systems and procedures outlined by the company polices and manuals.

• Maintained vehicle in operable condition, clean and fueled. Reported any required repairs to supervisor.

1. Skills used

• Operate heavy Equipment, including forklift and pallets

• Valid drivers license & clean driving record

• Ability to work independently & with a team

• Ability to lift up to 75+ lbs

• Great communication skills

• Driving experience

• Non-CDL

• Customer service

• Box Truck

• PPE

• Certified in Dot certification

• Loaded and moved pallets containing Food

• Certified in Forklift

• Batched Food items and weighed them

Inspect packages for damage and follow handling protocols Accomplishments

• Full-time employment

• Met and surpassed productivity targets and quality standards

• Quality work

• inventory counter

• shipping and receiving

Sales Representative

Guardia - Covington, GA

February 2006 to January 2008

1. Responsibilities

• Present, promote and sell products/services using solid arguments to existing and prospective customers

• Establish, develop and maintain positive business and customer relationships

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Knowledge of many automobile products

1. Skills

• Knowledge of computers

• Ability to create and deliver presentations

• Prioritizing, time management and organizational skills

• Excellent selling, negotiation and communication skills

• Highly motivated and target driven

Education

High school or equivalent

Dekalb tech - Covington, GA

Skills

• Painter (5 years)

• RF Scanner

• Pallet Jack

• 5S

• Press Brake Machine

• Quality Inspection

• Materials Handling

• Forklift (7 years)

• Order Picking (3 years)

• Warehouse Experience

• Shipping & Receiving

• Delivery driver (2 years)

• Driving (2 years)

• Packaging

• Manufacturing

• Microsoft Word

• Blueprint Reading

• Order Picker

• Load & Unload

• Microsoft Office

• Truck driving

• GPS

Certifications and Licenses

Forklift Certified

Certified Forklift Operator

Driver's License

Assessments

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Proficient

February 2022

Level of motivation and discipline applied toward work Full results: Proficient

Delivery driver — Proficient

February 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Dot Certification



Contact this candidate