District Manager Strategic Initiatives
Resume:
Samuel Chinemelly
ad5tsm@r.postjobfree.com
**** ******** ***, ********, ** 20109
Objective:
Results-driven and customer-centric Manager with a proven track record in driving sales growth, optimizing operational efficiency, and leading high-performing teams. Seeking a District Manager position at Prime Communications to leverage extensive industry knowledge, leadership skills, and a commitment to exceptional customer experiences. Dedicated to developing talent, implementing strategic initiatives, and contributing to Prime Communications' continued success in delivering innovative solutions, driving customer satisfaction, and achieving business objectives. Experienced in effectively managing district operations in the absence of the acting DM, demonstrating adaptability, strong decision-making, and exceptional performance.
Skills:
•Team Leadership: Led and inspired teams, set clear expectations, and drove performance across multiple store locations.
•Sales and Performance Management: Proficient in setting sales targets, analyzing metrics, and implementing strategies to improve sales.
•Customer Focus: Dedicated to exceptional customer experiences, understanding needs, and ensuring high satisfaction levels. Maintained a 90% CSAT score for the past 3 months.
•Operational Excellence: Expertise in store operations, inventory management, visual merchandising, and policy adherence.
•Communication and Relationship Building: Strong communication skills to interact effectively with team members, superiors, and build trust-based relationships. Maintained positive relationships with local businesses.
•Strategic Thinking: Ability to develop plans aligned with company objectives and drive strategic initiatives at the district level. Utilized sales call leads and outreach to local businesses.
•Financial Acumen: Understanding of financial metrics, sales performance, profit margins, and budget management. Emphasized sales metrics to drive profitability.
•Talent Development and Coaching: Recruited, trained, and developed talent, fostering a high-performance culture. Trained sales reps to become successful managers.
•Problem-Solving and Decision-Making: Strong analytical and critical thinking skills. Consistently ranked among the top 4 stores in the district.
•Adaptability and Change Management: Flexibility to adapt to changing market conditions, industry trends, and drive results. Kept sales reps up to date on promotions.
•Time Management and Organization: Excellent organizational and time management skills. Managed understaffed location while meeting sales goals.
Education:
ECPI University – Business/Entrepreneurship & Accounting - Manassas, VA
Work Experience:
AT&T Prime Communications Sales Manager- Current
•Leadership: Led and inspired teams, set clear expectations, and drove performance across multiple store locations.
•Sales and Performance Management: Set sales targets, analyzed performance metrics, and implemented strategies to improve sales.
•Customer Focus: Ensured exceptional customer experiences, understanding customer needs, and maintaining high levels of customer satisfaction.
•Operational Excellence: Managed store operations, including inventory management, visual merchandising, and adherence to company policies and procedures.
•Communication and Relationship Building: Effectively communicated with team members, superiors, and built trust-based relationships.
•Strategic Thinking: Developed and executed strategic initiatives aligned with company objectives.
•Financial Acumen: Utilized financial metrics to drive profitability and make data-driven decisions.
•Talent Development and Coaching: Recruited, trained, and developed talent, providing guidance and fostering a high-performance culture.
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References:
Available upon request
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