Administrative Assistant Customer Service

Manisha Guragoredo

Unit A, ** Penvill Trail Cell: 437-***-****

Barrie, ON L4N 5M8 Email: ad5tps@r.postjobfree.com

Highlights of Qualifications

Bilingual in English and French

Excellent interpersonal skills

Good communication skills, both written and verbal

Multi-tasking and decision-making abilities

Ability to successfully work individually or as an effective member of a team

Ability to prioritize job duties to get work done accurately and effectively

Strong work ethic and dedicated to the job

Positive attitude and eager to take on new experiences and learn

Dedicated hard worker with various experience

Proficient in MS Office Word. Excel. PowerPoint and Internet Education and Qualifications

Certificate in First Aid 2024

St John Ambulance, Mauritius

Post Graduate Diploma in Education 2005

Mauritius Institute of Education, Mauritius

BA (Hons) English and History 2004

University of Mauritius

Diploma in Information Technology 2002

OCR, Mauritius

Test D’evaluation de Francais

Comprehension écrite: C1; Comprehension Orale: C1; Expression écrite: C1; Expression orale: C1 Relevant Skills

Communication

Effective communicator; polished telephone and interpersonal skills

Documenting customer complaints and following up with a solution

Many years experience working and dealing with the public

Excellent oral communication and report-writing skills Customer Service

Proficiently scheduling and confirming appointments

Handled relationship between the organizations and customers

Listening attentively to customers and promoting products and services to meet their needs within their budgetary constraints

Maintaining a positive attitude when dealing with irritated customers Administrative Skills

Performed administrative tasks such as filing, faxing, photocopying and establishing files

Kept accurate records of student performance, arranged and evaluated program

Organized and facilitated a variety of social activities

Scheduled client appointments and maintained up-to-date confidential client files

Conducted briefings and recorded minutes

Assisting the management in developing strategies to maintain the smooth running of the organization Work experience

Loreto College, Port Louis Mauritius

Secondary School Teacher 2011-2024

Model United Nations Coordinator

Satim Ltd, Port Louis Mauritius 2007-2010

Online Tutor

Assistant Quality Control Officer

Translator

Audio Transcriptionist

Notre Dame College, Curepipe Mauritius 2005-2006

Replacee Teacher

Amnesty International, Mauritius Branch 2001-2005

Secretary

References

Available upon request

Contact this candidate