Serena Jo-An Jean
**** ******** ** • Pembroke Pines, FL 33023 • Cell: 786- 262- 6106 • Email: ad5tpr@r.postjobfree.com
Career Overview
Motivated customer service specialist with over Ten years of retail sales experience in a fast-paced, team-based environment
Core Strengths
Customer service
Energetic work attitude
Excellent communication skills
Fast learner
Creative problem solver
Strong organizational skills
Customer service skills
Consistently received positive feedback from guests and successfully encouraged by developing helpful long-term relationships with customers.
Monetary Transactions
Handles cash, check, credit and automatic debit card transactions with accuracy and efficiency
Experience
CSC Event Service; Miramar, FL Event Guard March 2018 to Current
Fanatics: Miramar, Fl Loss Prevention November 2021 to March 2024
Allied Universal: Fort Lauderdale, FL Security Guard August 2018 to February 2019
Gap; Miami Beach, FL Lead Sales Associate February 2011 to February 2017
Greets customers in a friendly and helpful manner, answering questions regarding store and products; maintains accurate knowledge of current sales and store promotions.
Education
Broward College; Pembroke Pines, FL
Major: Business • 2020
3.0 GPA • Member of the Fit4Life Club
Hollywood Christian School; Hollywood, FL
High School Diploma • 3.5 GPA • Honor Roll