Customer Service Department Head
Resume:
DAVID A. FILIPPONE
Port Washington, NY *****
Email: ad5tpi@r.postjobfree.com
PROFILE
Highly skilled and accomplished sales and customer relationship professional with a track record of aggressive revenue growth, top ranked in group closings and recognition as #1 in the country for 5-star customer satisfaction evaluations.
WORK EXPERIENCE
TATANIUM ASSET MANAGEMENT LLC (AKA NEWTEKONE BANK) 2021-2024
Prescreening phone call interviews for SBA loan applications
Acquiring necessary information for underwriting
Cross selling all services including Pay roll/health/benefits
Merchant payment accounts
Insurance both commercial and private
CITY STORE GATES 2020-2021
Sales and management, job site photographs and measurements industrial gates and doors manufacturer
DICK’S SPORTING GOODS, Valley Stream, NY 2015-2018
DEPARTMENT HEAD GOLF AND TENNIS DEPARTMENT SLAES AND REPAIRS
Served as the Department Head for the Golf and Tennis Departments.
Supervised as a sales and customer service team.
Communicated goals and tracked performance using key metrics.
Acquired knowledge of multiple product lines including Ping, Wilson, Callaway, and TaylorMade.
EDUCATION
CENTER FOR CULINARY ARTS, Shelton, CT
Culinary Arts Diploma; Serve Safe Certification
OHIO UNIVERSITY, Athens, OH
CERTIFICATIONS
Series 7; 63; 65 Financial Licenses; Golf Club Tech; Ping Fitting System; USPTA Tennis Certification Level One United States Professional Teaching Association; Limo Commercial Passenger.
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