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Data Entry Customer Service

Location:
Cleveland, OH
Posted:
May 20, 2024

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Resume:

Devontai Moore

Phone: 216-***-****

Location: Euclid, OH 44123, USA

Interview Availability: Any time prior 24-48hrs notice period.

SUMMARY:

●5+ years’ customer service and communications

●5+ years monetary management and sales

●5+ years’ experience with Document Management, Document Processing, Data Entry, Technical Maintenance, and Consumer Catering.

●Management (Supervisor & lead)

EDUCATION

Collinwood High School (2003)

High School Diploma

Vocational Guidance Service

Computer Lab Assistant (Internship)

SKILLS

•Above excellence in customer service, restaurant management, Sales, and Technical Troubleshooting and processing.

•Computer skills (Software Assistance, Document Management, Document Processing, Troubleshooting, data entry, etc.)

•Effectively and courteously communicate with individuals on a variety of levels.

•Managing priorities while working independently MS Office, specifically – Outlook, Word, Excel, and willingness to learn specific programs.

•Assist project managers as needed Maintain office building maintenance.

•Mailroom Operations.

PROFESSIONAL EXPERIENCE

YWCA Of Cleveland (Contract) Oct 2023- Current

Kitchen Aide

Meal Preparation and organization.

Received and stored food supplies in refrigerators, cupboards, and other storage areas.

Ensuring that all waste products are disposed of according to safety regulations.

Sanitation, disinfecting surfaces, equipment using appropriate cleaning agents while following infection control protocols.

Awe Purpose Haircuts (Self Employment) January 2021-Current

Barber

●Selling and promoting hair care products and cosmetics.

●Client Consultations

●Billing clients and maintaining records

●Appointment scheduling

●Assessing customer needs, giving advice about hair styles, color options, and treatments.

●Disinfecting surfaces and equipment, using appropriate cleaning agents, and following infection control protocols.

●Educating clients about products and self-maintenance for healthy hair.

●Performing hair styling services according to customer requests.

●Payment processing in the form of credit card, debit card, or cash.

Just Energy October 2013- December 2021

Manager

●Door to door product and service sales and enrollment.

●Product and service promotion.

●Employee maintenance and training.

●Employees drop off pick up service.

●Outbound DBA Calls.

End To End Solutions October 2004-October 2013

Assistant Technician

Product promotion and sales

Technical Support

Network Maintenance

Software Updates

Data Entry

Product knowledge assistance



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