Data Entry Call Center
Resume:
Brittney Rogers
Service Delivery Auditor
Flint, MI
ad5tdp@r.postjobfree.com
Hard working, friendly, willing to learn and a team player. Authorized to work in the US for any employer
Work Experience
Data Entry clerk
VQQ - Flint, MI
July 2019 to Present
Check and enter production data and timesheet information. Service Delivery Auditor
Consumer services inc
June 2015 to February 2019
Database maintenance, data entry, confirming/scheduling appointments, mailings from providers, communication with providers, auditing charts, billing, and other projects assigned. Receptionist/call center
Resource Genesee
May 2013 to June 2015
Answer phones, provider resource information, make referrals to assisting partners,sort and distribute mail to office staff and clientele, database entry. Receptionist
Office of Development and Alumno
2008 to 2011
U of M work study
Education
None in Social work
Mott Community College - Flint, MI
September 2017 to May 2018
Social work
U of M Flint - Flint, MI
September 2008 to September 2011
High school or equivalent
Carman ainsworth high school
2004 to 2008
Skills
• Excel (3 years)
• Word (10+ years)
• Data Entry (5 years)
• Database Management (3 years)
• Phones (8 years)
• Scheduling (6 years)
• Mail (5 years)
• Emr (3 years)
• Customer Service
• Call Center
• Referals (3 years)
• Clerical
• Customer Service Skills
• Filing
• Microsoft Word
• Receptionist
• Auditing
• Social Work
• Typing
• Auditing
• Medical Records
• Social Work
• Typing
Assessments
Spreadsheets with Microsoft Excel — Completed
October 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: https://share.indeedassessments.com/ attempts/54d542c943153c16664e1a1b8060c698eed53dc074545cb7 Working with MS Word Documents (Intermediate) — Highly Proficient April 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/attempts/ ec6264c62daf9d4570c8020aeba87493eed53dc074545cb7
Attention to Detail — Proficient
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: https://share.indeedassessments.com/attempts/ c32240015aa7f43ce0034874e146c65deed53dc074545cb7
Customer Focus & Orientation — Highly Proficient
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/attempts/ f9d35dc982637424f6c8fea2741c28feeed53dc074545cb7
Call Center Customer Service — Highly Proficient
October 2019
Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/attempts/ d98f4fb43a1f9ef1c42330cf95d4519eeed53dc074545cb7
Logic & Critical Thinking — Familiar
May 2019
Using logic to solve problems.
Full results: https://share.indeedassessments.com/ attempts/4b88271d34bdda07b56a06f376545bf8eed53dc074545cb7 Receptionist — Highly Proficient
October 2019
Evaluates the knowledge and skills essential to receptionist jobs. Full results: https://share.indeedassessments.com/ attempts/314c88973be4650556e0a37403d18709eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate