Customer Service Team Members
Resume:
Omaria Ray
*** **** ****** *** #**** Arlington, TX 76006
ad5tc7@r.postjobfree.com
strong communication and problem-solving skills. Seeking a position where I can apply my knowledge and gain practical experience in business industry . Dedicated, reliable, and eager to contribute to a dynamic team. Open to learning and taking on new challenges.
Authorized to work in the US for any employer
Work Experience
Shift Lead
Firehouse Subs - Arlington, TX
March 2023 to Present
• Provide exceptional customer service by greeting and assisting customers with their orders in a friendly and efficient manner.
• Assist in maintaining cleanliness and organization of the restaurant, including restocking supplies and sanitizing work areas
• Maintain a clean and organized work area to ensure a safe and efficient environment for both employees and customers.
• Assist in food preparation and assembly to ensure all orders are made accurately and in a timely manner
• Work efficiently and accurately to minimize customer wait time and ensure timely service
. • Collaborate with team members to develop and implement new ideas to improve customer service and increase efficiency
Fast Food Worker
Taco bell - Arlington, TX
January 2023 to March 2023
• Greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment, and answering questions about menu items and promotions.
• Providing excellent customer service by ensuring prompt and friendly service to guests, addressing any concerns or complaints, and going above and beyond to exceed guests' expectations. • Assisting in the preparation of food items, including assembling ingredients and operating kitchen equipment safely and efficiently.
• Collaborating with team members to continuously improve customer service and operational efficiency, identifying any areas for improvement and using strategies to enhance the overall customer experience.
(Reason for leaving- Change of location)
Shift Lead/Shift Manager
Little Caesars - Mansfield, TX
February 2022 to December 2022
Worked productively as part of the restaurant team and performed my job responsibilities in such a way that all the products they make are of high quality and customers I serve are satisfied.
• Maintain a clean and organized work area to ensure food safety and quality standards are met. • Assist in training new team members to ensure they understand and follow company procedures and standards
• Provide exceptional customer service by addressing customer inquiries and resolving any issues in a timely and efficient manner.
• Ensure accurate and timely cash handling procedures are followed to minimize losses • Supervise team members to ensure they are following company procedures and standards • Lead team meetings to communicate goals, expectations, and provide feedback and coaching to team members.
Stock Associate/Key Holder
hair beauty supply center - Cedar Hill, TX
December 2020 to December 2021
Understanding products
Servicing purchase, exchange and return of products
Restocking products periodically
Requesting out of stock products
Coordinating with other stores to fulfill client requests
Handling customer complaints/disputes
Cleaning/Organizing overall store area
Alerting security risks
Operating sales transaction including Cash, ATM and Credit Card transactions Opening/Closing the store
Education
High school Diploma
Cedar Hill High School - Cedar Hill, TX
September 2019 to May 2023
Skills
●Leadership
●Employee Training
●Safety Handling
●Supervisory Experience
●Inventory Control
●Team Interaction
●Active Listening
●Adaptability
● Basic math skills
● Teaching
●Communications
●Teamwork
●Problem Resolution
●Time Management
●Pet Grooming
●Dog Handling
●Nannying
● Employment & labor law
●Cashiering
●Serving Experience
●Food Preparation
●Meal Preparation
●Sales
●Curriculum Development
●Front Desk
●Childcare
●Restaurant Experience
●Patient Care
Certifications and Licenses
CPCT/A
April 2023 to April 2024
Contact this candidate