Customer Service Warehouse Associate
Resume:
MARK GONZALES
D E T A I L S
ADDRESS
Houston, TX
United States
PHONE
ad5tc4@r.postjobfree.com
S K I L L S
Team Collaboration
Customer Service
Communication Skills
Organizational Skills
Problem Solving
Adaptability
Detail-Oriented
P R O F I L E
Highly organized and experienced warehouse associate with a proven track record in inventory management, order ful0llment, and customer service seeks a challenging position.
E M P L O Y M E N T H I S T O R Y
Warehouse Associate, Amazon Houston, TX
Dec 21—8 • Apr 2123
' Proven record in high-volume order ful0llment within Amazonqs fast-paced environment.
' Utilized warehouse management systems for accurate inventory tracking and ef0cient order processing.
' Operated material handling ejuipment, including forklifts and pallet Racks, emphasizing safety and precision.
' Consistently met or exceeded productivity targets, recognized for maintaining a strong work ethic.
' Contributed to a positive team dynamic, actively participating in meetings and suggesting process improvements.
' Adhered to strict safety protocols, completing regular training and ensuring a clean and organized workspace.
' Nesponsible for inventory control through cycle counts, supporting audit processes for accuracy.
Team Member, AMC Entertainment Houston, TX
Oct 21—7 • Vov 21—8
' Mersatile role encompassing usher duties, cashier responsibilities, and effective sales support.
' 6anaged cash transactions accurately, ensuring a smooth and customer-friendly ticketing process.
' Contributed to a well-organized retail space through ef0cient merchandise stocking.
Customer Service Associate, Charitable Resource
Group, LLC
Houston, TX
Aug 21—E • Aug 21—7
' Jngaged with clients in a customer-centric role, promoting positive interactions and ensuring satisfaction.
' Conducted outreach campaigns to connect with supporters, fostering relationships and communicating the organizationqs mission.
' Demonstrated effective communication skills to convey the value of charitable initiatives and build rapport with donors.
E D U C A T I O N
Lone Star College University Park Houston, TX
Aug 21—E • Vov 21—7
Benjamin O. Davis Sr. High School Houston, TX
Aug 21—2 • =an 21—5
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