Operations Associate Customer Service
Resume:
Thomas Grassano
Objective - To be an astute learner and the best performer in an organization. So that I can build a stable and productive career by utilizing my skills and staying motivated. College Point, NY 11356
ad5tbm@r.postjobfree.com
I am a very reliable, organized and confident person. Also adaptable, personable and very helpful, a great team player. I learn quickly, possess excellent memorization and numerical skills, pay great attention to detail and take pride in everything I do. Always determined to do my best and never stop learning. Very strong and energetic.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Health Coach
Self Employed - College Point, NY
December 2020 to Present
Personal training and meal planning. Provides mental wellness. Operations Associate
DoorDash - Long Island City, NY
May 2023 to April 2024
Picking orders with scanner phones and packing. Food handling and inspection. Stocking and receiving. Scanning and sorting incoming merchandise. Heavy lifting. Building and wrapping pallets. Audits and cycle counts.
Stock/Recovery Clerk
BJ's Wholesale Club - College Point, NY
February 2022 to April 2023
Locate items in the wrong place and putting them where they belong. Stocking, pricing, rotate and keep uniform. Use a RF scanner for more accurate storage and location of product information. Assist customers with finding products and placing heavy items into their cart. Building, wrapping and removing empty pallets, transporting them to the stockroom. Maintain the stockroom, break down boxes, operate baler, floor scrubber and hand jack. Loading and unloading. Package Handler
FedEx - Long Island City, NY
October 2021 to July 2022
Lifting, moving and scanning a large number of lite and heavy packages. Packing and taping. Managing inbound and outbound shipments. Train new hires.
Field Technician
Matchpoint - College Point, NY
April 2007 to September 2021
Painting and striping. Operate a squeegee and wheelbarrow in parks, tennis courts, highways and parking lots. Mix chemicals and colors. Loading and unloading trucks. Equipment maintenance. Security Officer/Fire Guard
All Star Security - Manhattan, NY
May 1999 to February 2007
Observation and crowd control. Customer service and ID verification. Keep accurate log records. Maintain all fire and safety equipment. Conduct fire drills. Waiter/Server
Gems Caterers - Great Neck, NY
March 1994 to April 1999
Taking orders and serving food. Working the smorgasburg. Kitchen assistance and cleaning. Set up and breakdown of tables and rooms.
Inventory Specialist/Auditor
Alexanders - Flushing, NY
July 1989 to February 1994
Stocking, pricing, rotate and keep uniform. Maintain stockroom. Shipping and receiving. Loading and unloading. Lite bookkeeping. Counting money and cycle counts. Education
Associate Degree in Food and Nutrition
Brooklyn College - Brooklyn, NY
April 2017 to June 2019
High School Diploma
Flushing High School - Flushing, NY
September 1985 to June 1988
Skills
• Training
• CPR
• Coaching
• Organizational Skills
• Problem Solving
• Excellent numerical and memorization skills, detail oriented and vigilant, computer literate, physically strong, work well with youth and people who are at a disadvantage, bilingual - English and Spanish
• Bilingual
• Nutrition
• Personal Trainer
• Lifeguard
• Emergency Management
• Crisis Intervention
• Surveillance
• Swimming
• Sports Coaching
• Personal Training
• Security
• Warehouse experience
• Inventory control
• Produce
• Heavy lifting
• Pallet jack
• RF scanner
• Maintenance
• Multilingual
• Shipping & receiving
• Packaging
• Customer service
• Load & unload
• Merchandising
• Stocking
• Sales
• Communication skills
• Retail maths
• Cleaning
• Computer skills
• 10 key typing
• Warehouse distribution
• Time management
• Data entry
• Order Picker
• Management
• Leadership
• Order Picking
• Conflict Management
• Group Fitness
• Yoga
• Freight Experience
• Supervising Experience
• Restaurant experience
Languages
• Spanish - Intermediate
• Italian - Intermediate
• Mandarin - Beginner
• English - Fluent
Awards
Excellent Leadership - Outstanding Football Coach
January 2006
Gold Employee - Most valuable employee and perfect attendance December 2022
Certificate of completion for charity work with the National Multiple Sclerosis Society, New York City Chapter
June 2001
Certifications and Licenses
Bank Teller Certification
July 1994 to Present
Security License, 8 Hour Pre-Assignment, 16 Hour On The Job Training, Fire Guard, Emergency Management, Crisis Intervention, Hazmat, CPR March 1999 to Present
Certified Lifeguard
May 1990 to Present
ISSA Certification - Personal Trainer
November 2019 to December 2022
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