Customer Service Medical Receptionist
Resume:
Jasmine Wells
Customer service
New Haven, CT ***11
ad5t7m@r.postjobfree.com
Customer service driven,overachiever, whose goal is to work with a company and to grow with a team to achieve a career and be a great asset and succeed the companies needs Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Receptionist/Front Desk
PhysicianOne Urgent Care - Hamden, CT
January 2022 to Present
Great customers check in for appointments, schedule appointments, run insurances and all other medical, and all other administrative services
USPS Clerk
Post Office USPS - Milford, CT
December 2021 to Present
Responsible for all the mall getting to its designated place Medical Receptionist/Medical Assistant
MedRite Urgent Care - North Haven, CT
November 2021 to Present
Store Consultant
FedEx Office - Branford, CT
October 2020 to Present
Patient Companion
Whitney Manor Rehabilitation and Nursing Center - Hamden, CT August 2019 to August 2020
• Performed opening duties
Customer Service Rep
LogistiCare - North Haven, CT
January 2016 to July 2019
Interacted with customers to provide information requested about healthcare products and services
Scheduled, modified, and canceled reservations as requested
Ensured documentation of details and complaints on customers' accounts
Refereed unresolved issues to designated department for further investigation Demo Specialist
CrossMark - New Haven, CT
July 2012 to July 2015
Set up displays and food demonstrations to introduce customers to products
Maintained knowledge of company products while following safety protocols
Answer customer questions and inquiries professionally Education
High School Diploma
Metropolitan Business High School - New Haven, CT
2003
Skills
• A team worker with friendly service, follows company procedures' and protocols
• Proficient computer skills familiar with email applications and database entry software
• The ability to perform multiple tasks and handle a volume of work with accuracy
• Excellent communication skills who's a quick learner with the ability to adapt to new environments
• Crew Member
• Customer Service
• Food Service
• Cash handling
• Sales
• Cashiering
• Catering
• Bartending
• Restaurant Experience
• Banquet Experience
• Serving Experience
• POS
• Microsoft Office
• Restaurant Management
• Clerical experience
• Epic
• EHR systems
• Medical administrative support
• Typing
• Care plans
Certifications and Licenses
TIPS Certification
Present
Bartender License
First Aid Certification
Driver's License
Assessments
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Front desk agent (hotel) — Proficient
November 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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