Front Desk Agent
Resume:
Michelle Bryant
ad5t3h@r.postjobfree.com
Objective
To gain employment with a company that encourages and nourishes the desire to grow. To utilize my skill set to showcase what being a part of a team means to me. Work History
Nov 2018- Current Home Maker
May 2011 - Nov 2018 Time Warner Cable / Spectrum
Advanced Internet Repair Technician Phone Support
I was responsible for handling extremely high volume calls I held the responsibility of resolving all customer concerns regarding services issues and to some extent their own equipment.
I made appointments for and communicated said appointments for on site technicians to customers who required more than remote assistance.
I had the responsibility of taking payment and /or setting up payment arrangements for customers.
Aug 2006 - Jan 2012 Seaside Inn Hotel
Front Desk Agent duties included
Greeted guests upon arrival making sure they felt welcomed I provided potential guests as well as current guests the information requested I was responsible for checking guests both in and out the hotel I was responsible for exchanging both cash and card for the guests stay Education
Aug 2010 - July 2012 California College San Diego
Respiratory Sciences with Minor in Psychology
Graduated top in my class
References available upon request.
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