Customer Service El Paso
Resume:
Martha Sepulveda
Customer Service/Sales/CSM Management Level - Walmart Neighborhood Market
El Paso, TX 79936
ad5t3b@r.postjobfree.com
Seeking employment in specializing fields. Pursuing a professional full-time position with a growth-oriented establishment, allowing me to effectively utilize my prior experience. Authorized to work in the US for any employer
Work Experience
careprovider
Lifespan /DSSW - El Paso, TX
September 2018 to Present
Provide health care for disabled & elderly
Care provider
Monte Cristo Health - El Paso, TX
April 2015 to Present
Care provider to various patients
Last assignment ended due to personal family crisis Customer Service/Sales/CSM Management Level
Walmart Neighborhood Market
March 2009 to Present
Perform retail responsibilities to include customer service, cashiering, merchandising, money managing and accountability. Provide CSM (Customer Service Management) support to cashiers and customers. Care provider
La Familia Health - El Paso, TX
March 2014 to January 2015
Health provider to different patients
Collections/Dispatch
Interglobal Logistics - El Paso, TX
March 2010 to August 2010
Performed account receivables and payables by retrieving all required documents, such as proof of deliveries and bill of ladings for billing invoices. Performed carrier relations, which included customer service and carrier
services. Recruited new carriers for expediting loads. Dispatched which included coverage for expediting freight for contracted customers. Retrieved all signed documents (pod/bol). Receiving calls, faxes and emails
were daily tools used to generate and expedite freight. Collections/Support
C. H. Robinson Worldwide - El Paso, TX
February 2004 to January 2010
Performed collection and support duties that included accounts payable, accounts receivables, collection calls,
collection letters. claims, invoicing, processing pod/bol for carriers. Performed collection meetings with assigned
sales reps. that included running reports and implementing collection efforts. Calls, letters, faxes, e-mails were generated in order to keep collections under control. Additional responsibilities were to pick up checks from local customers and make trips to designated bank for purchase of cashier's checks for cash payments
received from customers. Responsibilities to assist and resolve matters as a support person were met, as well as providing customer service and expediting all customer requests. November 2202-February 2, 2004
Southwest Staffing:
Completed several clerical temp. assignments. Proficient use of Microsoft Excel, Word, and 10-key by touch.
Assignment led to full-time employment with C.H. Robinson Worldwide. Clerical
Gail Darling - El Paso, TX
March 2000 to September 2000
Proficient use od Microsoft Excel, Word, and 10-key by touch. Inventory Control Clerk
BRK Electronics
June 1999 to January 2000
Prepared work orders; invoicing, quality control as well as other administrative duties. Offered a position to supervise and run printing dept. for company.
Customer Service/Sales
Walmart
June 1985 to January 1999
Performed retail abilities, starting as an assistant to a department and exceeding to customer service, cashiering,
layaway. manifests. etc. Final position as a CSM-Customer Service Manager. Scheduling. inventory, money
transactions, refunds, customer service, and other responsibilities. Education
Associates in Education/ Child Development
El Paso Community College - United States
January 1984 to May 1987
Skills
• Quickbooks
• Administrative Assistant
• Outlook
• 10 Key Data Entry
• Childcare
• Accounts Receivable
• Senior Care
• Accounts Payable
• Hospice care
• Patient care
• Alzheimer's care
• Dementia care
• Special needs
Languages
• English/Spanish - Fluent
Certifications and Licenses
Food Handler Certification
Additional Information
Skills:
45+wpm; 10-key touch; MS-office/Word/Excel; Outlook Cash Register and Telzon
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