Customer Service Qatar Airways
Resume:
Contact
Adil Noman
Safety and Security Professional
Phone
ad5t0x@r.postjobfree.com
Address
Alexandria VA 22312
Education
Language Skills
English
Arabic
French
Experience
Experienced Safety and Security Professional with extensive expertise in military and civilian applications. Experience operating in high-risk countries to ensure enhanced security measures. Experience in development and delivery of training for soldiers and staff. Effective team leader with the ability to work independently as needed.
January 2013 – July 2022 Qatar Airways
Safety & Security Supervisor
- Supervise and manage teams to achieve day-to-day operational security objectives and ensure high standards of customer service delivery
- Conduct training for staff in a variety of aviation-related safety and security procedures ranging from screening equipment to Regulatory procedures
- Develop and implement Standard Operating Procedures in all areas of security operations
- Experience in enhanced security measures for operating in high-risk countries with an emphasis on emergency response
- Assist with evacuation of foreign citizens amid the withdrawal of US and NATO forces from Kabul, Afghanistan.
- Coordinate with foreign and local intelligence entities to conduct daily threat and risk assessments
- Coordinate daily with foreign immigration officer representatives (ILOs, IAP officers,RCLG, etc.) on all security related matters
- Liaise with Airport Authorities stakeholders to ensure the compliance with Local Regulations
- Provide official security escort for unruly passengers to their destinations
- Subject Matter expertise in travel document authenticity
- Prepare shift report to update the management about all incidents that occurred Expertise in a shift-wise manner
2018
Bachelor in Organizational
Management
International Foundation of
Professional Studies
September 1999 – November 2012 Royal Armed Forces, Morocco Airborne Warrant Officer
- Manage training of soldiers appointed by chain of command in infantry operations to include survival, hand-to-hand combat, topography, explosive handling and heavy/medium machine guns
- Manage training for paratroopers on airborne tactics and techniques
- Serve as translator/interpreter during numerous combined trainings with foreign armed forces
- Deployed as a Peacekeeper to Cote D’Ivoire for United Nations mission
- Conducted intelligence gathering
- Managed safety, security and vulnerability assessments
- Deployed to South Sahara conflict in coordination with the United Nations Mission for the Referendum in Western Sahara (MINURSO)
Training/Certifications/Awards
- Immigration and Border Services Regulations Certification
- Illegal Wild field Trade Awareness
- Fraud Risk Awareness
- United Nations Medal for participating in peacekeeping in Cote D’Ivoire
- US Marine Corps Meritorious Mast for participating in African Lions training
- US Marine Corps certificate of participation in Non-Lethal weapons training References available upon request - British Military Certificate for Participating in peace support training
• Staff Management
• Training Development and
Delivery
• Combat Operations
• Intelligence Gathering
• Crisis Management
• Threat and Risk Assessments
• SOP Development
• Microsoft Office Proficiency
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