Customer Service Solar Energy

PAPIS NKUKA

Preferred name; James

** ********** *****

Charlottesville, VA 22901

Email: ad5t0h@r.postjobfree.com

Phone: 434-***-****

Professional Summary:

Dynamic and adaptable professional with strong communication and interpersonal skills. Demonstrated work ethic and a quick learning ability enable effective problem-solving in diverse environments. Proven track record of embracing challenges and thriving in management roles.

Work Experience:

1. Vodka Production Assistant

- Cirrus Vodka, Richmond, Virginia

- March 2024 - Present

- Work in vodka production, packaging, and distribution to ABC Stores across Virginia.

2. Solar Energy Intern

- Sunder Energy, Harrisonburg, Virginia

- May 2021 - August 2021

- Conducted door-to-door sales pitches to promote solar energy systems to homeowners, resulting in increased customer acquisition. Developed strong communication, confidence, and public speaking skills through engaging with diverse individuals daily.

3. Facility Assistant

- Virginia Commonwealth University - Student Commons, Richmond, Virginia

- 2022 - 2024

- Assisted in event setup and customer service at university facilities. Demonstrated strong organizational skills and teamwork in a fast-paced environment. 4. Retail Marketing Intern

- BNP Paribas Tennis Tournament, Palm Springs, California

- February 19, 2024 - March 20, 2024

- Sold tennis gear and engaged with diverse customers, resulting in multiple job offers due to exceptional performance.

Additional Experience:

- Server at Maya, Richmond, Virginia, 2022

- Interacted with Spanish-speaking colleagues, improving language skills and gaining cultural insights in a predominantly Mexican environment.

- Various roles at Panera Bread

- Gained valuable experience in customer service, multitasking, and teamwork. Education:

- Bachelor of Science in Marketing and Branding Management

- Virginia Commonwealth University, Richmond, Virginia

- Expected Graduation: May 2025

Language Skills:

- Fluent in French (native proficiency)

- Fluent in English (native proficiency)

- Proficient in Portuguese (reading and understanding)

- Proficient in Spanish (reading and understanding)

- Proficient in Italian (reading and understanding)

- Proficient in Swahili (reading and understanding)

- Proficient in Lingala (speaking, understanding, and reading)

- Proficient in Ugandan (speaking and understanding)

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