Customer Service Medical Records
Resume:
Jennifer Thompson
Billing Liasion
Dayton, NJ ***10
ad5sz9@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Billing Liasion
HGS EBOS/Sagility Health
August 2022 to May 2023
I was responsible for printing and mailing health records to different insurance companies on behalf of different hospitals. Incoming mail that had to be sorted and grouped for scanning into the computers for filing. Sending emails to different billers for updating. Opening refund checks and calling the patients they belonged to for updated addresses. Updating all notes in CMS system for follow ups. Scanning wrong checks and sending information to team in India for updating. Faxing medical records the required to be faxed and sent electronically. Sending letters to patients for updates to information to be sent to the hospital they visited. Applied postage to all outgoing mail using mailing machine.
Special Services Lead
The Home Depot
February 2021 to July 2022
I process returns and sales. I place and release orders that have been placed online and in-store while placing orders in the order area of Special Services Desk. I resolve customer order issues utilizing different systems. Call customers to inform them of ready for pick up orders. Clean and sanitize desk every ten minutes. Reorganize order holding every night.
Teacher’s Aide
Bright Horizons at East Brunswick - East Brunswick, NJ October 2018 to July 2020
I assist teachers in carrying out planned lessons as well as guiding children through play. Ask open-ended
questions allowing children to use their own creativity and imagination to answer. Assist children with
basic needs in toileting, meals, and cleaning up. Assist center in planned occasions and family events.
Cashier/Customer Service/Stockroom
Pier 1 Imports - Princeton, NJ
October 2011 to March 2020
Ring up customers
Restock shelves
Find Product in back stockroom
Create orders for out of stock products
Loaded furniture for customers
Handle over the Phone orders
Process returns
Working in team environment
Associate Teacher
Dupree Center for Children/Bright Horizons - Princeton, NJ
September 2017 to October 2018
I assist teachers in carrying out planned lessons as well as guiding children through play. Ask open-ended
questions allowing children to use their own creativity and imagination to answer. Assist children with
basic needs in toileting, meals, and cleaning up. Assist center in planned occasions and family events.
Instructor
Mad Science
March 2016 to September 2017
Travel to different elementary schools
Teach different chemistry concepts over eight weeks to different age groups
Supervise group and individual projects
Use guidelines to create lesson plan
Teacher's Aide
Knowledge Beginnings - Plainsboro, NJ
July 2016 to December 2016
Prepared lunch for 500 children
Cleaned kitchen/ hallways
Supervised naptime in different classrooms
Supervised outdoor play
Fed infants from bottles/ plates
Pushed baby buggy
Worked with Head Teachers to carry out lesson plans Cashier/ Customer Service
Target Stores- Monmouth Jct. NJ
July 2006 to August 2008
Rang up Purchases
Restocked shelves
Got Products for customers
Processed returns and exchanges
Team Trainer
Customer Service
Blockbuster Video - Monmouth Junction, NJ
June 2006 to November 2007
Checked in/out movies
Moved movies from rental to sale
Cashier
Stop and Shop - Township of South Brunswick, NJ
January 2005 to September 2006
Rang up customers orders
Processed payment and create change.
Bagged groceries
Trainer for new cashiers
Teacher
South Brunswick Board of Education - North Brunswick, NJ
September 2005 to June 2006
Served Children snacks Helped children with homework Organized activities for children on half days
Box Office/Concessions Cashier
Regal Cinemas - North Brunswick, NJ
August 2003 to October 2005
Handled money and selecting the right tickets for customers. Prepared concessions for customers with a convenient way to carry all into a movie
Education
None in education
Post University - Waterbury, CT
2015
Associates in Liberal Arts education
Middlesex County College - Edison, NJ
2011
High School Diploma
South Brunswick High School - Monmouth Jct, NJ
2008
Other Skills
• CASHIER (10+ years)
• CUSTOMER SERVICE (9 years)
• RECEPTIONIST (9 years)
• RETAIL SALES (9 years)
• Teaching (2 years)
• Child Care
• Day Care
• Early Childhood
• Teacher Aide
• Teacher Assistant
• Childcare Provider
• Classroom Management
• Phone Etiquette
• Toddler Care
• Cashier, Customer Service
• Phone etiquette, Good people skills
• Mailing (incoming and outgoing)
• Filing
Certifications and Licenses
First Aid Certification
CPR Certification
First Aid Certification
Contact this candidate