Human Resource Team Members

Syed Bukhari

Mobile # +1-703-***-****

ad5sve@r.postjobfree.com

Summary: -

Dynamic, motivated professional with 30 years of diversified experience, expertise to manage projects from concept to completion.

Building strategies, cross functional demonstrating exceptional communication skills.

Adaptable & transformational leader with an ability to work B2B, B2G on IOT, independently creating effective business cases & presentations, create & developing opportunities to provide customized solutions which generate attractive ROI from corporate sectors like Multinationals organizations & Government offices, etc.

Create successful strategic alliances & synergy through revenue intelligence with Company’s strategic objectives in a vertical upfront manner through common goals & sound values.

Professional Experience: -

Sep 2017 - Mar 2022 Fun City Pakistan (FEC) Family Entertainment Center

Worked as a Center Head of Fun City Pakistan it’s a first international standard FEC in Pakistan. Main responsibilities are as a Center Head to manage & control the whole Operation of Fun City where I can use all FEC tools to enhance & maintain quality business. Managing a team of 200 professionals & experts to take care of FEC valued customers in three shifts a day. Applying different strategy techniques which helped to understand competitive environment, identify the open options which give strategic priorities, to achieve goals targets intelligently in all areas like Operations, Administration, Purchasing, Human resource, Marketing, Legal Contract Management, Finance, Technical, Redemption, Customer Services, Security & store etc.

At Fun City Pakistan, I have experienced & improved different kinds of following management skills, which are involved to complete given tasks from the management & implementation of company policies accordingly. Discover how to recruit, build & manage a highly effective FEC team, to deploy excellent teams as per projects & events requirement, which helps to establish & motivate team members to complete all tasks. Maintain FEC & its staff with Hygienic international standards, to use CCTV systems to provide a safe & secure FEC environment for all age groups of customers as well as staff, to support inter departmental effective communication & training for further development of FEC employees. Also providing other official tools are E-mail, Microsoft Office tool, Embed soft wares, WhatsApp, Time tracks attendance system, Official telephone & Walkie talkies etc.,

Responsible for appraisals & performance evaluation of reporting team members with the help & support of the whole team & management. Used wide diversity of leadership styles, to handle highly emotional intelligence and to lead effectively when things get difficult. Explored more tools at Fun City Pakistan to raise the business leadership in the market.

Nov 2004 – Aug 2017 ZonG China Mobile Ltd.

ZonG CM Pak is the world's largest cellular services provider in Pakistan & worked as Corporate Manager Enterprise Solutions & Services, Govt. / Corporate Sales.

Managed a team of Corporate Account Managers / Business Development Team & collectively work on bringing on board new corporate business & enhancing revenue of the existing portfolio. Provide complete after sales support to our Corporate Customers and dealing with high profile individuals as a second tier support. Provide help & advice to customers using the organization's products or services. Develop & manage legal contracts, promotions & other customer account activities, manage leads & acquire new enterprise client accounts. Monitor all daliy, weekly, monthly & quarterly all reports & submit to higher management. Organized visits in all corporate accounts to ensure good quality services & extract feedback to support innovative ideas for better services.

Conduct presentations to high-end corporate customers entailing present services available & future services to be introduced. Co-planning with the marketing & backend Teams in order to achieve set sales targets by China Mobile. Coordinating with the credit & collection department for recovery of current & ageing billed amounts to meet the assigned targets. Project Leader for handling all coverage related issues pertaining to Corporate Customers, setting up deadlines & ensuring timely resolution through our Engineering Teams. To assist Regional Director in assigning tasks to team members, coordination with other departments and event managements such as Corporate Dinners, Golf Tournaments, Cricket Matches etc.

Advance planning of daily sales activities in order to make the optimum use of time management. Identifying & targeting prospective corporate customers in order to increase & generate additional revenue for the company. Achievements of given targets on monthly basis to initiate, seek out & secure opportunities with corporate accounts. Prepare accurate & detailed sale proposals to provide accurate support documentation & finalize legal contracts according to project’s requirements. To generate maximum revenue & make profitability from corporate accounts. Prepare detailed prospect reports as required by the Corporate Solutions sales head & Directors. Set new appointments on a regular basis to prospective corporate customers. Creating & understanding their communication needs providing them feasible & customized business solutions.

Monitor the overall revenue level generated by respective corporate accounts. Track any unexpected revenue changes in a specific account, its causes & taking necessary action to enhance/maintain the current levels of monthly revenues. Keep a regular track of corporate activations/disconnections/churn & regular check on respective accounts to ensure timely payment of bills. Formulate strategies for customer retention & prevention of churn to other competitors taking necessary actions to resolve service, billing or any other issues which may cause customer dissatisfaction. Keep close & regular contact with key account personnel in respective accounts as a basis for gaining & maintaining desired levels of customer satisfaction.

Provide details of daily sales activities to the regional director; discuss sales issues & business matters while making regular entry of daily sales activities into the company database. Proven performer in a variety of assignments in the telecom sector like Corporate Sales, Customer services, Marketing, Student DSO, Direct & Indirect / Virtual Channel Development in regional operation & business planning. responsible for appraisals & performance evaluation of reporting of team members accordingly.

Dec 1999 – Oct 2004 MAB Merlin Gerin Electronics UPS

Worked as Sales Manager to build strong relationships with all the I.T corporate clients, and fulfilling all their day -to-day requirements related to UPS products. Managed the routine correspondence with all the customers as well as with the entire dealership network and teams of sales & technical department in which looked after their activities & evaluated their performance at the end of each month and gave recommendations to Directors.

Oct 1996 – Nov 1999 Instaphone

Worked as Senior Sales Executive to initiate & cultivate relationships with the prospective client. To manage pre & postpaid sales activities, retaining existing corporate clients & achievement of given targets on monthly basis.

Oct 1994 – July 1996 AVIS Rent A Car

Worked as Sales Promotion Officer to initiate & cultivate relationships with prospective clients, to supervise the sales reservations & activities of AVIS car rental nationwide & international. Assisted Station Manager & developed an “Excellence in Wizard Computer Accounts” training course.

1993 - 1994 Siemens

Worked as Planning Supervisor for BLT-C project of Pakistan Telecommunication Corporation at Faisalabad. Planned the primary and secondary cables network to supervise cable layout at site plant from exchange to cabinet bases, from DP’s to telephone sets as well as testing & jointing of cable networks in (OSP) Faisalabad.

1992 - 1993 Telecom Foundation

Worked as Batching Plant Supervisor to supervise the Batching plant activities of Cabinet base, Main holes, Civil works moulding & drafting.

1991 - 1992 Pakistan Telecommunication Corporation Limited.

Worked as Planning Development Supervisor to plan & draft primary & secondary cables network for Rawalpindi & Islamabad.

Core Skill / Competencies:-

Event Management,

Business Development,

Team Leadership,

Customer Services,

Relationship Building,

Consultative Selling,

Training / Coaching,

Sales Budgeting,

Market/ Business Analysis,

Contract Negotiations,

Problem Solving Ability,

Activity Management,

Opportunity Management.

Awards & Distinction: -

In 2014 Awarded the Champion of Corporate Sales Best Performance Award.

In 2013 Awarded the Corporate Sales Best Performance Award.

In 2012 Won a Trip to Khagan Naran for being the Top Performer Corporate Sales.

In 2012 Won a Trip to Thailand for being the Top Performer Corporate Sales Nationwide.

In 2010 Awarded the Corporate Sales Best Performance Award.

In Oct 2010 Awarded the Zonger of the Month.

In August 2008 Completed workshop & training (Sell More Sell Smarter) from ZonG China mobile

In Nov 2005 completed workshop in Islamabad (Sales Process Training) from Paktel

In Sep 2005 Paktel awarded certificate (Selling Skills & Channel Management) by British council

In Mar 2005 Paktel awarded certificate (Hi-5 Training Workshop)

In Jan 1998 Instaphone awarded certificate (Selling skill)

In Nov 1995 Avis awarded (Certificate of Recognition in Sales Blitz)

In June 1995 Avis awarded appreciation certificate for (Customer Service Agent of the Quarter)

In April 1995 I successfully completed (Avis Wizard Counter Training) by Singapore staffs.

Education: -

1996 - 1997 Masters of Business Administration. (Preston University)

1991 - 1994 Bachelors of Commerce. (Punjab College of Commerce)

1989 - 1990 Diploma in Architecture. (Govt. Technical Training Institute)

1987 - 1988 Matriculation. (Govt. Christian High School)

Personal Profile: -

Marital Status Married.

Languages Fluent in English & Urdu.

Interests Photography, Reading, Traveling & Computer.

Reference Provide on request

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