Customer Service Representative
Resume:
Danielle kirkland
Hard work is my way of life.
Columbia, SC 29209
ad5sue@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Housekeeping
Hilton Home2 Suites - Columbia, SC
October 2022 to Present
I work in the laundry room
Lead Sales Associate
Dollar General - Columbia, SC
April 2022 to September 2022
Customer Service Representative
Conduent - Columbia, SC
August 2021 to December 2021
Answered calls, and helped customers with the questions or problems. CSR - Customer Service Representative
Circle K - Columbia, SC
October 2019 to January 2021
I dealt with a lot of customers. 85% of my work was with customers. Line sorter
D 1 Manament - Columbia, SC
November 2018 to May 2019
It was an assembly line and I had to sort recyclable material. Cashier
Bojangles' Restaurants, Inc - Columbia, SC
September 2018 to November 2018
I was the morning drive-thru cashier. I gave out food and drinks, as well as took orders. Crew Member
Captain D's Seafood Restaurant - Columbia, SC
October 2017 to February 2018
I cooked the food that was needed, and completed in-house and to-go orders. Ticket Agent
Greyhound - Jacksonville, FL
November 2016 to September 2017
I sold tickets, checked bags, and gave information when need to customers. Sales Associate
Safelink Wireless - Jacksonville, FL
December 2015 to March 2016
I was filling out the forms for the free government phone for customers, in the public Crew Member
Checkers and Rally's Restaurants - Savannah, GA
February 2014 to July 2014
I was the morning perp person. I prepped all the need items for the entire day. The items included the hamburger patties, onions, tomatoes, and all the condiments needed. Education
Associate in Accounting
Bryant & Stratton College-Online
May 2020 to Present
GED
Adult Education
March 2013 to October 2013
Skills
• Organizational Skills (10+ years)
• Customer Service (2 years)
• Sales (1 year)
• Food Prep (2 years)
• Team Member (10+ years)
• Food Service (1 year)
• Fast Food (3 years)
• Typing (Less than 1 year)
• Adult Education (1 year)
• Accounting- in school for Accounting Assistant at this moment. (Less than 1 year)
• Basic math
• Cash handling
Assessments
Customer focus & orientation — Proficient
January 2021
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
February 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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