Customer Service Representative
Resume:
Dominic O. Kaina
Wailuku, HI 96793
ad5stk@r.postjobfree.com
OBJECTIVE
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Effective communication skills, able to multi -task, and highly conscientious of safety for all.
CORE STRENGTHS
Sharp problem solver, Active listening skills, Courteous demeanor,
Adaptive team player,Strong organizational skills, Energetic work attitude,
Seasoned in conflict resolution, SAFETY is key!
EXPERIENCE
Maui Seaside Hotel, Kahului - Maintenance
September 2014 - PRESENT
Inspect hotel regularly to ensure it meets safety standards
Arrange for routine maintenance in hotel rooms, lobbies and facilities
Organize repair projects in a manner that does not disturb guests
Plan and oversee renovations and construction
Act fast to resolve emergency issues
Provide quality customer service
Cornerstone Painting, Maui -Owner/Painting and Drywall
October 2013- PRESENT
Prepping- pressure washing, spackling, putty, caulking, sanding, rigging of ladders, planks,scaffolding
Painting-primer, undercoat sealer, finish coat (min. 2 coats) oil or water base, staining finish with clear coat 2 to 3 coat minimum. Primer and paint can be applied with either a brush, roller, or sprayer.
Created new processes and systems for increasing customer service satisfaction.
Cross-trained and provided back -up for other customer service representatives when needed.
Dales Painting, Maui - Journeyman Painter
January 2008-October 2013
Cross-trained and provided back -up for other customer service representatives when needed.
Successfully interacted with customers to expedite job completion date
Guaranteed positive customer experiences and resolved all customer complaints.
Purchased and coordinated supplies
Paint/PREP
EDUCATION
University of Hawaii Maui College
Associates Degree, JULY 2013
Lahalinaluna High School
HS Diploma, JUNE 1986
References available upon request
Contact this candidate