Customer Service Representative
Resume:
Tanya Simmons
Omaha, NE
ad5ssj@r.postjobfree.com
Hello my name Tanya Simmons. I am very dedicated to my job. I have a lot of abilities that are needed for this position such as customer services, take incoming calls &outbound call, scheduling, good at welcoming our customers, answering questions and go beyond so my requirements to make my task even more efficient. That’s also includes excellent verbal and written down task. I most definitely build positive relationships and exceeding goals .
Authorized to work in the US for any employer
Work Experience
Delivery Driver
DoorDash - Omaha, NE
April 2024 to Present
I collect the food and deliver the food to the address that is listed on the app. Customer Service Representative
Horsepower Brands - Omaha, NE
October 2023 to Present
I take incoming calls for a call center with Holiday lighting, Permanent lighting, Event Lighting, Lanscaping lighting and book consultations for the lighting Designer. Customer Service Representative
Denver Ducts Corp - Omaha, NE
March 2023 to September 2023
I would take incoming and outbound calls all day, collected invoices, arrange routes for a techs. Call Center Representative
Complete Call Solutions - Omaha, NE
September 2021 to May 2022
1. answer phone calls incoming and outbound
2. answer emails
3. send out home advisor and thumbtack
4. Send out invoices and collect due balances
5. set routes for technicians
6.
Front Desk Receptionist
Dogtopia - Omaha, NE
August 2021 to February 2022
Answer phone calls
Schedule appointment
Check in and check out customers
Invoices
Double check employment for employees
Double check grooming check Ins and check outs
Supervisor
Denver Ducts - Omaha, NE
August 2019 to June 2021
• Drew the front line expertise in operations to assist organizational improvements.
• tracked employee performance to determine areas strengths and skills to improve.
• double check routes for our Techs
• Take care of escalations
• Send invoices – commercials properties
• HomeAdvisor
Assistant Manager
Dreamworks Construction - Omaha, NE
June 2014 to August 2020
1. Set estimates
2. Give quotes to customers
3. answer incoming calls and outbound calls
4. set Semi truck routes
5. Payroll
6. get asphalt set up days we are doing properties 7. Scheduling
8. Manage construction workers
Leasing Consultant
Meridian Partners, LLC - Bellevue, NE
April 2018 to January 2019
Give tours for people who were interested in an apartment Collect payment and document it
answer phone calls about maintenance
File invoices
walk people through the process of the background checks and paperwork Texas Roadhouse
Council Bluffs, IA
January 2016 to July 2017
I served food to customers, prep food, prep drinks collect payment. Horse Groom
Private Horse Trainer - Mims, FL
June 2010 to May 2014
1. Fed the horses with the right medication
2. Cleaned Stalls
3. lounged and ride the horses
4. Filled Water buckets
5. rotated horses into stalls and Pasture
6. Cleaned barn
7. Trained students
8. Drove horses trailer to horse shows
9. Took care of 30 to 50 horses daily
10. Saddle horses up for student classes
11. Experience in horse / racehorse handling
Education
High school diploma
Skills
• Recruiting
• Management
• Assistant Manager Experience
• Cold Calling
• Cash Handling
• Sales Management
• Inventory Control
• CRM Software
• Retail Management
• Merchandising
• Business Development
• Veterinary experience
• Upselling
• Planograms
• Negotiation
• Equine Experience
• Microsoft Excel
• Customer service
• Microsoft Office
• Multi-line phone systems
• Communication skills
• Sales
• Organizational skills
• Time management
• Marketing
• Outside sales
Certifications and Licenses
High School Diploma
August 2011 to May 2014
CDL
Contact this candidate