An Outline of my Experiences & Qualifications
Troy D. Lowe
Summary of Experience
A Professional and hard-working employee who has maintained several years of employment with a major company, developing solid work relationships along with strong work experience.
Professional Experience
Home Depot, Brampton Ontario / Customer Service, Retail Floor / 2022-2024
Seek out customers to assess their needs and provide assistance as needed
Respond to questions and concerns in a respectful and helpful manner
Escalate any issues to manager when appropriate
Look up merchandise location and pricing when requested
Guide customers to products, provide recommendations when necessary
Home Depot, Brampton Ontario / Freight Associate / 2003-2022
Alert management of incoming shipments and ensure that delivery docks are made ready for receiving
Assist in loading and unloading merchandise from delivery trucks in a safe and efficient manner
Create appropriate storage space within assigned areas and ensure that received items are transported and stacked in a safe manner
Scan all incoming merchandise to identify damaged or inconsistent products
Pick and pack required merchandise from storage areas and deliver them to sales floors
Provide assistant in handing banners outside the sales store and placing in-store signs
Assist the merchandising team in setting up displays in an aesthetic manner
Maximize space within storage areas by ensuring appropriate stacking of merchandise
Assist sales personnel in accurately and efficiently moving fixtures around the warehouse or store area
Ascertain that all paperwork is included / completed for incoming shipments
Identify any discrepancies or irregularities within the shipment or recovering systems and report them immediately to the supervisor
3M Canada, Brampton Ontario / Order Picker / 2002 to 2013
Receive and check incoming pick tickets
Locate products using technology
Retrieve orders according to quantity, size etc. ensuring accuracy
Build pallets with orders and position them to loading docks
Wrap orders before loading on trucks
Re-stock inventory manually or with warehouse equipment
Maintain equipment and report on malfunctions
Adhere to health & safety policies and quality standards
Education
Northview Secondary, North York, Ontario, OSSD