Customer Experience Service
Resume:
Deja Johnson
Actively Seeking Customer Services
Detroit, MI 48235
ad5sld@r.postjobfree.com
• Being Detail-Oriented.
• Improving Customer Experience.
• Positive Attitude.
• Time Management.
• Interpersonal Skills.
• Complaint Resolution.
• Communication.
Willing to relocate to: Oak Park, MI - Ferndale, MI - Southfield, MI Authorized to work in the US for any employer
Work Experience
Package Handler
GARDEN FRESH SALSA - Ferndale, MI
November 2022 to July 2023
• Sorts packages and stacks them on pallets.
• Adheres to all warehouse safety guidelines.
• Reports any issues to the warehouse manager.
• Loads and unloads packages at the warehouse.
• Makes sure all packages are properly packed and loaded.
• Follows written and verbal instructions from the warehouse manager. Cashier
Detroit Wing Company - Southfield, MI
October 2022 to March 2023
• Worked the cash register
• Greeted customers
• Stocked shelves
• Answered customers' questions
Family Dollar Cashier
Family Dollar - Oak Park, MI
May 2022 to October 2022
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed. Processes return transactions. Customer Service Representative
Domino's - Oak Park, MI
March 2022 to May 2022
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Confirmed payments, refunds, etc.
• Makes the pizza
Cashier/Customer Service
CVS Health - Oak Park, MI
September 2021 to January 2022
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed. Processes return transactions. Food Service Worker / Bartender (seasonal)
The Fountain Detroit - Detroit, MI
June 2021 to September 2021
Food Runner delivering food orders from the kitchen to customer table quickly as possible And bartending at times as well
Deli Clerk
Kroger Store - Birmingham, MI
April 2019 to June 2021
Enthusiastic Deli Clerk who excels in delivering friendly, prompt, and efficient customer service in a busy grocery store setting. Adept at working collaboratively with team members, working with cheese and meat slicers, operating scales, and following store standards on food preparation. Baker Associate
Market Fresh - Beverly Hills, MI
September 2016 to February 2019
• Responsible for taking cake orders, special orders via in person and over the phone.
• Ensured proper packaging, labeling, dating, handling of baked goods.
• Responsible for baking breads, sweets, decorating.
• Responsible for filling product orders on sales floor. Sorter/Packer
Mayday temp services - Southfield, MI
April 2016 to July 2016
I sorted automotive car parts
Receptionist
Red Candy Limo service - Detroit, MI
January 2013 to September 2015
Answering phone and scheduling appointments
Housekeeper
Neat and Clean services - Detroit, MI
June 2012 to December 2012
Clean rooms and buildings
Private Caregiver
for a friend - Michigan
January 2009 to June 2012
• Assisted client with mobility
• Employed in private home
• Assisted client in running errands
• gave them the proper dosage of meds
• I have also done iv
Education
High school
Mumford High School - Detroit, MI
September 2005 to March 2006
Ged Program
Associate's degree
Skills
• Decorating (Less than 1 year)
• Schedule Appointments (1 year)
• Overnight (2 years)
• Sorting defective auto parts (1 year)
• Answering Phones (2 years)
• Cleaning (2 years)
• Receptionist (1 year)
• Scheduling (1 year)
• Data Entry (1 year)
• Filing (1 year)
• Inventory (1 year)
• Organizational Skills (1 year)
• Food Service (Less than 1 year)
• Food Preparation (2 years)
• Packaging (2 years)
• Custodial experience (3 years)
• Food Production (2 years)
• Serving Experience (2 years)
• Laundry (2 years)
• Customer service (5 years)
• Cashiering (2 years)
• Restaurant experience (1 year)
• Basic math (7 years)
• Microsoft Office (3 years)
• Hotel experience (1 year)
• iOS (4 years)
• Mac OS (4 years)
• Sales (4 years)
• Microsoft Excel (4 years)
• Caregiving (3 years)
• Microsoft Windows (2 years)
• Warehouse experience
Certifications and Licenses
Food Handler Certification
Contact this candidate