A Team Project Management

ADEKILE, OLAWALE RANSOME

*, ****** ****** ****** ****** LAGOS STATE NIGERIA

+234**********, +234**********

ad5sdu@r.postjobfree.com, ad5sdu@r.postjobfree.com www.linkedin.com/in/ransome-adekile

CAREER OBJECTIVES: Understands the importance of behaviour in creating a positive impression, excellent at working quickly, accurately and within strict guidelines, and able to priorities a busy workload, while at the same time being reactive to a business’ score needs.

PERSONAL PROFILE / SKILLS

Proficient in Siebel CRM, BRM, HRM, Project Mgt, HRIS & Payroll HR software, talent management systems operation mgt, administrative procedure, people’s mgt, stakeholder mgt, and experiential marketing, Proficiency with Microsoft Office suite & other computers applications i.e. CorelDraw, adobe professional suite, etc. Sound knowledge of telephone etiquette and excellent listening skills Clear understanding and progressive of project management experience history Learning, entrepreneurial, strong analytical with good cultural sensitivity Ability to treat people with respect under all circumstances while upholding the values of the organization Ability to work independently in multidisciplinary team with flexible & change assignments Experience in developing and implementing HR processes, such as employee surveys, performance evaluations, and employee inductions and able to run end-to-end HR activities in the organization Excellent organizational, interpersonal, verbal and written communication skills with attention to details. Ability to build rapport & establish effective working relationships with stakeholders, clients and employees at all levels Ability to remain calm when dealing with emotional, difficult or distressed people. High energy, initiative, focus, collaborative skills, enthusiasm, and broad vision combined with proactive mind Self-motivated, target oriented, persistent, supportive attitude and dynamics of dependability Strong problem-solving, decision-making abilities and able to promote continuous improvement in quality systems Pragmatic, solutions driven, self-motivated, capable of working independently with enthusiasm, & being part of a team. Resilient approach & diplomacy in handling sensitive issues & excellent negotiation, and conflict resolution & mgt skills. Impeccable character with excellent carriage well presented, polite, tactful and friendly. Ability to handle aggressive behaviour and take control of difficult situations. Having a natural flair for talking to people and resolve their challenges Strong leadership & networking skills, ability to prioritize tasks & to delegate them when appropriate Thorough knowledge and understanding of employee/industrial relations, employment-related laws and regulations. PERSONAL DATA

DATE OF BIRTH: 17TH APRIL, 1980

SEX: MALE

MARITAL STATUS: MARRIED

NATIONALITY: NIGERIA

WORK EXPERIENCE

April 2024-Till Date: Grover’s Hospital, Lagos

Post: Head, Human Resources & Operations

Job Description: Oversee the daily operations and administration of the healthcare organization, work closely with the leadership team to develop and implement policies, procedures, and strategic initiatives to ensure efficient and effective delivery of healthcare services.

Oversee the day-to-day operations of the hospital/pharmacy, including staffing (recruiting & selection), scheduling, and resource allocation, finding innovative ways to optimize the level of healthcare.

Keeping inventory of medical equipment and supplies, setting staff schedules, updating and maintaining patient records, and being an information resource for patients and healthcare workers

Ordering medical supplies; managing the revenue cycle; and overseeing patient billing, claims, and reimbursement

Manage the healthcare facility’s policies and procedures, ensure that best practices are followed, and resolving cases where the facility is out of compliance

Manage staff, oversee patient care, and ensure compliance with all healthcare regulations, and also responsible for budgeting, maintaining inventory, and implementing new policies and procedures

Drive execution excellence and change management to broad-based initiatives including talent reviews, workforce planning, talent analytics, and overall process improvements in service to a positive employee experience.

Develop HR strategies and providing sound advice to senior management on all related subjects while positioning the HRM unit as a strategic business partner in the organization's decision-making.

Develop and implement policies and procedures to ensure compliance with regulatory standards, accreditation requirements, and best practices in healthcare administration.

Collaborate with department managers, medical staff and supporting staff to optimize patient care delivery, quality, and patient satisfaction. Develop departmental goals and objectives for staff to improve the patient experience

Monitor and analyze key performance indicators and financial metrics to assess hospital performance and identify areas for improvement.

Manage budgets, financial planning, and revenue cycle management to achieve financial goals and objectives.

Lead and support quality improvement initiatives, patient safety programs, and risk management activities to enhance patient outcomes and mitigate risks.

Maintain in-depth knowledge of labor regulations in Nigeria and ensure that both the employees and the company abide by them. Responsible for all statutory related works like PFA, ITF, NSTIF, HMO, LASG. NMA etc.

Serve as a liaison between the hospital administration, medical staff, support staff, regulatory bodies and external stakeholders, fostering positive relationships and effective communication.

Develop and implement HR strategies and initiatives that are closely aligned with the healthcare's overarching objectives. Implement and sustain a cutting-edge HRIS for seamless data management

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Oversee all HR functions include recruitment and selection process, sourcing, interviewing, hiring, employee relations, performance management, talent acquisition, learning and development, compensation and benefits.

Manage employee relations, including conflict resolution, disciplinary actions, and grievance handling.

Lead performance management processes, include goal setting, performance evaluations, & feedback mechanisms

Hire of medical and non medical employees, manage them and communication, administer employee performance reviews, and prepare payroll statement and coordinates with finance department for disburse salary for the employees on monthly basis, organize for medical and non-medical training & development, maintain work culture, design hospital workplace policies, resolve conflicts, ensure Health & Safety of the employees.

Maintain operational policies and procedures, and manage staff and ensure compliance with applicable laws and regulations. Handle patient complaints and issues, monitor and analyze patient satisfaction surveys

Manage the healthcare facility's policies and procedures, ensuring that best practices are followed

Develop and execute human resource strategy to support the overall healthcare and strategic direction of the organization, specifically in the areas of change management, leadership development and collaboration, HR effectiveness and measurement, organizational effectiveness, compensation and benefits, staff retention, succession planning, and also articulate all HR needs and plans to the executive management team

Maintain a comprehensive database of employee information (contracts, leave dates, performance reviews, references, queries, etc.) and ensure that information on all employees is up-to-date.

Creates learning and development programs / initiatives that provide internal development opportunities for employees & drive the implementation of approved HR and Administration policies to ensure efficient management of human and material resources and ensure the hospital is clean and safe

Utilize inventory management systems to track stock movements, monitor inventory levels, and forecast demand

Implement quality control measures to maintain the accuracy and integrity of inventory and deliveries.

Conduct regular audits & inspections to identify areas for improvement&ensure compliance with quality standards. Mar 2020-April 2024: StrixHart Integrated Services Post: Head, Operations & Business Strategy

Job Description: Provide leadership and direction to the company HR & Business functions. Focuses on day to day operations of the company and build relationships with staff and clients, prepare monthly reports.

Position the company within the top ten service providers in any market it operates through exceptional service delivery, client’s satisfaction, retention and expansion of clients’ base to drive business revenue growth and profitability.

Stay at the forefront of industry trends, incorporating the latest HR outsourcing practices into our service portfolio.

Collaborate closely with diverse clients, unraveling their unique HR outsourcing needs, and craft innovative solutions that resonate Implement and sustain a cutting-edge HRIS for seamless data management

Developing effective and long-term talent acquisition strategies

Lead, direct and execute the HR functions including recruiting/hiring, interview, onboarding, administering payroll, offboarding, compensation/benefits, talent strategy particularly as it relates to current and future talent needs, retention, succession planning and managing budgets.

Creates learning and development programs / initiatives that provide internal development opportunities for employees & drive the implementation of approved HR and Administration policies to ensure efficient management of human and material resources

Cultivate lasting client relationships, serving as the trusted go-to person for all HR outsourcing services.

Take the helm of end-to-end HR outsourcing processes, ensuring a seamless orchestration of payroll, benefits administration, recruitment, and employee relations.

Work closely with cross-functional teams with broader business strategies, use sales, business development, marketing techniques and networking in order to attract business; visiting clients to build and develop relationships; developing a good understanding of client companies.

Drive growth by developing existing accounts and formulating strategies for new client acquisition across various verticals, markets, and industries.

Oversee payroll administration and ensure compliance with relevant laws & tax obligations.

Navigating dynamic and evolving labour laws and regulations, balancing the intricacies of diverse client needs and expectations and staying agile in a fast-paced and ever-changing HR landscape.

Allocate budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, manage operational costs, ensure good customer service, improve administration processes, engage with vendors, hire and train employees, identify business opportunities, and monitor financial activities.

Develop quality and performance measures for departments and monitor periodically to ensure targets are achieved. Analyze data to identify areas for improvement and opportunities to enhance the effectiveness.

Serves as a link between leaders and associates by handling questions, interpreting, and administering documents, and helping resolve work-related problems.

Drive the implementation of the Organization’s HR Strategy and ensure the appropriate achieve all HR interventions within the business with the ultimate goal of delivering business objectives with employees and management in designated business units

Coordinate with other healthcare professionals and departments ensuring healthcare facilities, such as clinics and hospitals, run productively and efficiently supervise operations and manage the institution efficiently

Ensure that all recruitment activities and processes are carried out in compliance with the company’s approved policies and procedures and ensure the effective delivery of operational HR Services & compliance

Lead & oversee all aspect company HR departments, including talent acquisition, learning and development, employee engagement, compensation and benefits, talent management HR information systems (HRIS), and financial planning of the department.

Use your vast experience to review and analyze data to identify trends and advise on a variety of components impacting employee experience, employee relations concerns, performance, and retention

Supervise daily support operations of company and plan the most efficient administrative procedures.

Plays a major role in influencing a positive and inclusive workplace culture, developing and retaining employees, and aligning human resource processes with organizational objectives

Oversees employee disciplinary meetings, terminations, and investigations in accordance with company policy.

Maintains compliance with federal, state, and local laws and regulations, recommend best practices; reviews policies and practices to maintain compliance & Enforcing company policies and practices

Develop and manage sales team, setting goals and priorities, allocating tasks and responsibilities, coaching, supporting, monitoring performance and organizing training.

Directs enterprise HR functions including recruitment, selection, training, benefit administration, compensation practices, disciplinary processes, voluntary and involuntary termination activities, and associate relations.

Recruit and train personnel and allocate responsibilities and office space to manage schedules and deadlines

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Assess staff performance and provide coaching and guidance to ensure maximum efficiency

Ensure the smooth and adequate flow of information within the company to facilitate other business Mar 2016-Mar 2019: HDI Marketeer Ltd (P & G Agency) Lagos Post: Brand Activation/HR Manager [Southwest States] May 2013-Mar 2016: Synertrix Engineering Services Ltd, Abuja Post: Head, Project Operations Apr 2011-May 2013: Castlat Nigeria Ltd (MTN Nigeria Telecomm PLC, Agency) Lagos, Post: Customer Care Rep Apr 2006-Apr 2011: Dragnet Solutions Ltd, Lagos Post: Verification/Field Officer {Southwest Nigeria} Feb 2004-Feb 2005: Govt Technical College, Ogu/Bolo Rivers State {NYSC}, Post: Mathematics/Physics Teacher Jun 2000-Feb 2001: West African Portland Cement PLC Shagamu Ogun State, Post: Industrial Training Attaché EDUCATIONAL QUALIFICATIONS

2023: Adekunle Ajasin University, Akungba Akoko, Nigeria Master Managerial Psychology {InView}

2002: Federal University of Technology, Akure, Nigeria. B. Eng {2nd Class Lower Division} Mining Engineering 1995: WAEC General Certificate of Education, O’ Level TRAINING/SEMINAR/WORKSHOP COURSE ATTENDED

2024: World Academy of Research & Development UK: Competency Framework for Project Manager} Strategic Sourcing for cost effective

2024: UNIATHENA Global Education: Organizational Ethics 2024: Blue Ocean Academy Dubai: Strategic Supply Chain Management as A Source of Organizational Success 2023: Blue Ocean Academy Dubai: Strategic Procurement & Supply Chain 2023: Kendor Consulting Lagos: Payroll HR Management HR Business Partner HR Metrics & Analytics 2023: World Academy of Research & Development UK: Certified KPI Specialist Project Management Framework Competency Framework for HR Professional Recruitment & Selection Process Supply Chain Modeling

2023: Int’l Ass. Of Project Managers Lagos: Document Control & Record Management Warehouse Management 2023: UNIATHENA Global Education: Organization Safety & Health Practice at Workplace Mastering Healthcare Administration: Strategies for Success 2023: Resources Management Certification Institute UK: HRM, PMP & CSRM 2023: Change Agents Academy USA: Change Agents

2022: Metropolitan School of Business & Management UK: Critical Thinking for Self Development 2022: British Council/Microsoft UK: Creative Economy 2021: Contacta Support Solutions Lagos: Customer Service Experience Skills for Managers Customer Service Excellence for Frontliners

2021: HiiT PLC Lagos: Project Management Professional 2021: PECB Africa: ISO 20400 Sustainable Supply Chain & Procurement 2020: Clariontech College Ikeja Lagos: Strategic Human Resources Management 2019: African Young Entrepreneurs Lagos: Executive Master Class in Entrepreneurship Development 2016: HDI Marketeer Ltd Ikeja Lagos: 21st Century Sales Strategic/Budgeting Process 2012: MTN Nigeria Telecommunications Limited Nigeria: How May I Help You 2005: UNICEF/NYSC: Reproductive Health & HIV/AIDS Prevention Project 2002: Kenny Computer College Akure: Microsoft Office Suite, Corel Draw etc. PROFESSIONAL CERTIFICATION/ QUALIFICATION/ MEMBERSHIP 2024: International Society of Data Science & Analytics USA: MISDSA 2023: Chartered Institute of Personnel Management of Nigeria: MCIPM {Inview} 2023: Nigeria Computer Society: ANCS

2023: Resources Management Certification Institute UK: APHRM, APPM, APCSRM., 2022: Corporate Institute Of Strategic Research Abuja: AMCSI 2011: Institute Of Strategic Management, Nigeria: CISMN RESEARCH/PUBLICATION

2002: Production of Oil and Gas {Final Year Project A Case Study Of SPDC} HOBBIES / INTEREST: Sports, Reading, Writing, Researching, Teaching, Making friends & Listening. REFERENCE: Available on Request

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