Customer Service, Eau Claire
Resume:
Laura North
Assembler
Eau Claire, WI *****
ad5scs@r.postjobfree.com
Very outgoing candidate, lots of cleaning houses with my own business .. Started with a few customers then kept building clientel . The business starting soring i still do clean places as they call but looking for other work on payroll for tax purposes. All cleaning is different but im willin to learn your way of things ..
Great customer service and restaurant experience in all aspects of positions, quick learner and eager to learn. Self motivator. Medical language proficient. Pays attention to detail . Resident Assistant at Memory care/senior living. very Out going love learning new things and willing to train or adjust to anything
Authorized to work in the US for any employer
Work Experience
Equipment Operator
Five Star Plastics - Eau Claire, WI
April 2022 to Present
• Machine operator
Morning Cook
Dove Healthcare - Eau Claire, WI
January 2022 to March 2022
• Fulfilled beverage requests
• Set prep station
• Operated flat-top fryer
• Ensured proper food handling standards
• Washed, peeled and prepared ingredients for a commercial kitchen
• Fulfilled tickets in a timely manner
Subway Sandwich Artist
April larson, larson companys llc - Chippewa Falls, WI December 2020 to May 2021
• Opening of store duties : set up cold and hot tables with supplies ( pre prepped food, -hot n cold items )
• Turn on lights and count safe change and register to 100
• Count bread that we have already and make what is proofed
• Turn on over bake breads and cookies ;or any prepared baked items as needed per supplies and demand )
• make sure all pizza and sandwich wraps and bags are stocked ..
• Fill juices and bring out utensils for the prep food in hot table .. set up soups for dispensing and turn on hot wells
• When bread is done baking and put extra in proofer for next day ... or later incase ru out of bread at lunch ..
• DO hourly deposit drops ( of anything Big bills) Make sure all tables are clean and restaurant is ready for customers . Turn on open sign at 9 am BE READY FOR CUSTOMER WITH A SMILE ..Willing to work and ready . 1. IF CLOSING : do opening duties back words
2. Do rest of prep that didn't get done at lunch time. 3. Tare down hot wells (soup and toaster ) and the oven . 4. Put number of pre calculated bread in proofer over night to be ready at opening to bake 5. Toss all left over bread that we have
6. Put all food prep portions in the cooler dated and labled 7. Clean restaurant,wipe tables down,sweep, mop, do dishes and put away 8. Count drawer down to 100.00 and safe to 500 .00 9. Count bread and make note on prep sheets for closing 10. Walk out back door shut off light and clock out Resident Assistant
Our house senior living : memory care - Eau Claire, WI July 2018 to October 2019
Caregiver in a memory care facility. Dealing with demencia and alzheimers diseases. Did random hourly bed checks. Assisted with personal hygiene, toileting, dressing, and prepare meals and laundry, plus common area cleaning on NOC SHIFT
Resident Assistant
Our House Senior Living - Eau Claire, WI
September 2018 to November 2018
• Caregiver
• Companionship
• Light laundry
• Make meals
• Help with personal hygiene
• Assist with toileting
• Prepare residents for meals
• Assist with getting dressed
Cook/Prep
NorthCrossing family restaurant - Eau Claire, WI
August 2012 to January 2018
Cook, prep line, prepare meals and portion meals . Prep for next shift also do catering to clients of bbq express. 200 max ppl
Wood Stacker / wood finisher
SourceCut Industries, Inc. - Osseo, WI
May 2014 to September 2017
1. Stained and sanded wood for finishing touches.
2. Stacked the wood to be shipped
3. Worked in an assembly line doing finishing products Unload and load trucks
• Temp work as needed
• Was going to get hired on ; went back to school
Assembly Line Worker
Crusts Unlimited - Osseo, WI
May 2015 to July 2017
Assembly line /production line/ and inspecting product line .. in a pizza crust factory
• Worked on small parts assembly
• Operated mixing machinery and materials
• Performed quality checks
• Trained new hires
CSSR
G.S.I - Eau Claire, WI
October 2004 to March 2012
• Worked online customer service and sales for online stores such as 1. TOYS R US,
2. NHL.COM,
3. NFL.COM,
4. MLB.COM AND
5. HERSHEYS.COM OR
6. PETSMART,
7. TENA AND MORE ... SALES AND SERVICE . WITH QUICK AND ACCURATE CALLS HANDLED SMOOTHLY AND IN A ONE CALL RESOLUTION DYNAMIC
TAKE OR PLACE ORDERS FOR CUSTOMERS WHO CALL IN TO SITE ALSO DO THE SERVICE IF CUSTOMER IS LOOKING FOR INFO ON THE ORDER THAT WAS PLACED ON THE WEBSITE .
Education
College in Associate
Colorado technical college - Illinois
Present
Bachelor in Animal Sciences
Penn foster tech college - Pennsylvania
September 2011 to May 2013
Skills
• Nursing
• Sales (9 years)
• Microsoft Office
• Medical Records (2 years)
• Microsoft Powerpoint
• Microsoft Outlook (10+ years)
• Microsoft Word (5 years)
• Management (5 years)
• Medical Terminology (3 years)
• Supervising Experience
• Microsoft Excel (5 years)
• Medical Billing (4 years)
• Payroll
• Data Entry (7 years)
• Front Desk
• Medication Administration
• Office Management (1 year)
• Quality Assurance
• Insurance Verification (5 years)
• Medical Office Experience
• CPT Coding
• Medical Coding (1 year)
• Medical Scheduling
• ICD-10 (3 years)
• QuickBooks
• Transcription
• ICD-9 (1 year)
• Patient Care
• HIPAA
• Anatomy Knowledge
• EMR Systems (Less than 1 year)
• Vital Signs
• Alzheimer's Care (7 years)
• Laundry
• Memory Care
• Phone Etiquette (10+ years)
• ICD Coding
• Physiology Knowledge
• Caregiving (10+ years)
• Leadership
• Developmental disabilities experience
• Hospital Experience (Less than 1 year)
• Experience Administering Injections
• Laboratory Experience
• Epic
• Accounts receivable (Less than 1 year)
• Customer service (10+ years)
• Plastics injection molding (Less than 1 year)
• Driving (10+ years)
• Google Docs
• Typing (10+ years)
• Computer skills (10+ years)
• Microsoft Word (10+ years)
• Customer retention (9 years)
• Customer support (10+ years)
• Customer service (10+ years)
• Multi-line phone systems (10+ years)
Languages
• Spanish - Fluent
• English - Expert
Certifications and Licenses
CPR Certification
First Aid Certification
Bartender License
Food Handler Certification
Contact this candidate