Elian Lopez
CUSTOMER SERVICE REP
Executive Summary
lam a customer service representative
who is goal-oriented and efficient. I'm
highly skilled in handling multinational
clients and providing customer support.
Achievements
- Representative of the Year (2020)
- Most Productive Employee of the Year
(2020)
- Most Effective Leader (2020)
- Employee of the Year (2023)
Reach me at:
Cell: 510-***-****
ad5s9v@r.postjobfree.com
3600 glen park rd, Apt.# B Oakland, CA.
Career History
Customer Service Manager
Bijou Solutions, Inc. 2020 - 2023
- Provided appropriate answers to customers’ concerns
- Took orders and made changes to the customers’ accounts
- Reviewed and evaluated standard responses
Customer Success Officer
Hewes Land Development Corp. 2021 - 2024
- Handled daily customer transactions
- Collaborated with different teams to ensure that customer needs are met
- Helped resolve customer issues and concerns
Education History
Berkeley City Collage
Bachelor of Arts in Communication
- Secretary, The Debate Club
- Staff Member, The Official University Publication
- Member, The Official School Choir
- Member, The Theater Group
Oakland International High School
Batch 2019 Student Council President
- Silver Medalist, The Science Competition
- Vice President, The Writing Organization
- Member, The Official School Choir
- Member, The School Dance Group
Core Skills
- Multitasking
- Leading and Brainstorming
- Organizing and Filing
- Speed Reading
- Handling Customer Concerns
- Public Speaking
- Problem Solving