Case Management Customer Service/ Recovery Specialist
Resume:
Barbara Jackson
Harrisburg, PA *****
ad5s6s@r.postjobfree.com
Compassionate and highly organized Case Management Care with comprehensive experience in rebuilding individual's lives, facilitating community outreach, and providing client counseling in the recovery field. Skilled at establishing and maintaining client relationships and collaborating with healthcare providers. Skilled at developing and completing intake and recovery plans, providing group therapy, and conducting case management tasks.
Work Experience
Certified Recovery Specialist/Certified Family Recovery Specialist
JFT Recovery and Veteran Services - Lemoyne, PA
March 2023 to Present
• Demonstrate strong cross-functional goals by working closely with doctors, nurses, and County's Drug and Alcohol (SCA) to acquire and evaluate face sheets, level of care, and case management.
• Provide comprehensive rehabilitation services by visiting 6 area hospitals to help increase intake for detox and inpatient drug and alcohol treatment.
Case Manager/Certified Recovery Specialist
Genesis House, Inc. - Harrisburg, PA
May 2023 to May 2024
• Utilize motivational interviewing to complete intake and recovery plans. Take DAP notes for every individual seen.
• Run CRS group
• Organize funding for housing, MATP- including free bus passes, help with job and transport, fill out DHS and SCA funding applications, community resources, confirmation calls, PROMISe checks, and generalized care.
• Case Management duties without a Certificate.
Education
CRS/CFRS in Addiction and Recovery
Harrisburg Area Community College - Harrisburg, PA
February 2023 to March 2023
Credentials in Nursing
Community College of Philadelphia - Philadelphia, PA
August 2005 to October 2024
High school diploma
Line Mountain High School - Herndon, PA
September 1990 to May 1994
Skills
•Motivational Interviewing
•Individual / Group Counseling
•Addiction Counseling
•Computer skills (2 years)
•Crisis Intervention
•Crisis Management
•Attention to detail
Certifications and Licenses
Certified Recovery Specialist-March 2023 to March 2025
CPR Certification-Present
Certified Family Recovery Specialist -March 2023 to March 2023
Trauma Informed Certificates-Present
NAADAC-Present
Driver's License w/Reliable Vehicle
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