Receptionist/Accounts Receivable/Customer Service
Resume:
Kimberly Loofierro
ad5s4u@r.postjobfree.com
Key Experience:
5+ years Receptionist experience, as well as File Clerk, Order Entry, and Accounting responsibilities
Skills:
- Word, Excel, Global Shop, Elite Software, 10-Key, Accounts Receivable, Accounts Payable Work Experience:
ATG Electronics 09/14 – 05/16
Receptionist/Client Relations
- Operate switchboard
- Seek to build client base, route leads to sales representatives
- Assist with client orders
- Update freight tracking daily through Microsoft Excel
- Verifying accurate order information utilizing Millennium
- Assist management with various projects
Account Receivable/Accounts Payable/Collections
- Prepare payments/ commission checks for mailing
- Manage Aging Report
- Contact clients to collect past due payments
- Mail invoices daily
- Process credit card payments
- Assist clients with account information
RMA’s/Replacements
- Issue product replacement to clients
- Create RMA forms for defective or damaged products
- Generate return shipping labels
- Receive returned products, confirm received, close RMA’s
- Release orders
HC Pacific 12/13 – 09/14
Sales
- Answer phones
- Assist potential customers in parts inventory verification
- Shop non-inventory parts via ILS software
- Quote potential customers by phone or e-mail
- Input orders
- Process purchase orders accordingly
-2-
Accounts Payable
- Enter invoices using Faspac to create billing
- Mail customer invoices
- Process credit card payments
- Issue credits
- Make necessary invoice adjustments
- Tag parts for orders
- Add new customers to Faspac
Delafield Corporation 05/12 – 10/13
Receptionist/File Clerk/Order Entry
- Operated switchboard
- Greeted and assisted customers
- Created visitor login sheets using Microsoft Excel
- Assisted Accounting with various projects
- Entered orders using Global shop
- Provided support for managers
Los Angeles Air Conditioning 08/09 – 05/11
Accounts Receivable/Service
- Provided quarterly billing for management reflecting projected and actual costs for current jobs
- Created quarterly On-Call schedule for Service Technicians
- Processed credit card payments for customers
- Responsible for calculating cost for billing, creating invoices and billing customers
- Filed closed invoices
- Interfaced with all levels of management
Cotkin & Collins 11/07 – 03/09
Receptionist/Word Processor
- Operated switchboard
- Maintained schedule for conference rooms and attorney’s calendars using Elite software
- Utilized Word Perfect and Excel in creating documents and forms
- Assisted with various general office duties and special projects as needed Education:
Bonita High School 08-99 – 06-03
Chaffey Community College 08-03 – 05-05
Citrus Community College 08-05 – 12-05
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