Customer Service Business Operations

ad5s4a@r.postjobfree.com 817-***-**** Grand Prairie, TX 75052

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. WORK HISTORY

Driver. Dallas, TX

Lyft And Uber 03/2023 - Current

Payroll Administrator. Arlington, TX

Vibez 01/2022 - 02/2023

SKILLS

EDUCATION

Texas School Of Phlebotomy

Mansfield, TX

04/2016

Phlebotomy

Bill J. Priest

Dallas, TX

07/2013

GED

CERTIFICATIONS

Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

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Achieved safe driving records by consistently following traffic rules and regulations.

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Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

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Provided exceptional customer service, addressing concerns and resolving issues promptly.

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Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

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Streamlined payroll processes by implementing efficient software and automation tools.

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Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.

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Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.

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Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.

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● Attention to Detail

● Organization

● Dependable and Responsible

● Problem-Solving

● Interpersonal Communication

● Active Listening

● First Aid/CPR

Organization and Time

Management

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● Verbal Communication

● Customer Relations

● PT - Phlebotomy Technician

Kristen Taylor

Picker / Packer. Lewisville, TX

Addecco Staffing 04/2020 - 12/2021

CEO. Fort Worth, TX

The Beaute Lounge 101 04/2018 - 03/2020

Mobile Phlebotomist. Arlington Tx

TCF 05/2016 - 01/2017

Enhanced order accuracy by carefully picking and packing items per customer specifications.

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Reduced shipping errors by thoroughly checking each item before packaging for shipment.

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Streamlined warehouse operations through efficient organization of products and inventory management.

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Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.

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Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.

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Checked packing slips and other documentation to appropriately box items requested by clientele.

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Increased company revenue by implementing innovative business strategies and expanding product offerings.

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Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.

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Boosted salon revenue through effective marketing strategies, including social media promotion and targeted advertising campaigns.

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Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.

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Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.

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Maintained accurate financial records through diligent bookkeeping practices, enabling informed decision-making regarding business operations.

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Enhanced overall salon aesthetics by overseeing regular interior updates, creating a welcoming atmosphere for clients.

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Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.

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Addressed employee and managerial concerns and implemented corrective actions to promote compliance.

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Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.

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Improved efficiency with accurate and timely completion of blood draws and specimen labeling.

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Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and

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PSR. Dallas, TX

Prospect Airline Services 05/2014 - 05/2016

those with challenging veins.

Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.

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Enhanced customer satisfaction by addressing and resolving issues in a timely manner.

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Streamlined office processes for efficiency, resulting in reduced wait times for clients.

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Provided support during high-stress situations, helping clients remain calm while finding effective solutions to their problems.

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Identified needs and coordinated plans for travel and out-of-town functions.

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Contact this candidate