Property Management Real Estate

MICHAEL SANTOPOLO

PO BOX ****

MENIFEE, CALIFORNIA 92584

206-***-**** ad5s3w@r.postjobfree.com

PROPERTY MANAGEMENT/MAINTENANCE/FACILITIES MANAGER

Professionally experienced in sales with extensive background in sales coordination, property management and customer relations. Excellent oral/written communications and negotiation skills with outstanding process improvement expertise. Problem solver, solution orientated decision maker, with the ability to substantially increase revenue. Dedicated to the development, professionalism and enhancement of business teams through strong leadership, communication and motivation. Goal orientated, energetic, self-starter with the capacity for multi-tasking. Proficient in all phases of construction and maintenance while maintaining a high level of market appeal on all properties. Never taking short cuts but always taking it to the finish line.

Cross functional expertise in:

Competitive Market Positioning

Customer Relationship Management

Financial negotiations & Transactions

Sales Presentation Pricing Strategies

Statistical Analysis

EXPERIENCE

Maintenance Director Current 2023

Assisted living property with memory care, maintaining 80 plus units supervising housekeeping, contractors, sub contractors, renovations, landscaping, inventory control.

Great Clips of Treasure Valley, Boise, Idaho, Seattle Washington

Facilities Manager for an owner of 12 Great Clips in the Treasure Valley, Boise, Idaho, 14Great Clips in the greater Seattle area.

•Maintaining a high level of corporate demands on appearance with corporate standards. Including: painting, woodwork, mechanical on all equipment within the salon, expeditiously correcting and or solving any and all problems that could interrupt day to day operations of the salon.

Wilson Realty Exchange, Inc

Property Manager/Broker for 3.5 years

•Provided professional property management services for clients/investors both in and out of state. Provide credit checks, screen potential tenants, collect rents, monthly property inspections, on-call services, ongoing repairs/maintenance as needed. Constant open communication with both in and out of state owners/tenants as needed. Portfolio consisted of 103 single family properties.

Champion Real Estate 4.0 years

•Responsible for obtaining property listings, managing the sale of resident property and financial transactions related to the sale, property management for out of state investors.

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Remax West/ Remax of Boise, Boise, Idaho 5.0 years

•Provided complete real estate service for both buyers and sellers. Produced real estate revenues of 16 million dollars over the course of 4 years. During that period held the ranking of #9 in the Pacific Northwest to include Washington, Idaho and Oregon in individual sales.

Secured 90% referral business through active maintenance of customer relationships Utilized knowledge of written and oral communication skills to meet contract deadlines, efficiently closed negotiations with accuracy

•Partnered with lenders and home inspectors to make each real estate transaction come to a successful, mutual beneficial conclusion for all parties.

M.S. Construction Company LLC, Owner/Operator 36 years

General Contractor, responsible for management and hands on oversight of a remodeling business specializing in commercial and residential remodeling. Emphasized outstanding customer relationships through the development of integrity, honesty and a strong work ethic. Hands on with suppliers/clients and wholesalers for product selection and installation.

EDUCATION

Associate of Arts Degree in Business Education, Skyline College, San Bruno, California

Mortuary Science Degree, San Francisco College of Mortuary Science, San Francisco, California

Real Estate Licensing completed in Washington and Idaho

Real Estate Broker Class Completed in Boise, Idaho

AWARDS AND ACKNOWLEGEMENTS

Circle of Excellence Award winner 2 years in a row, establishing sales in the top ten percent of all licensed agents in the Boise, Idaho market Past President of a 150+ Homeowner's Association

Past Volunteer Fireman and EMT, City of Lynwood, Washington

Care Crisis Line Volunteer for 2 years

Rebuilding Together project manager, Seattle, Washington

Paint the Town, Boise, Idaho

Guardian Ad Litem appointed by State of Idaho as Advocate representing Foster Children-2 years

Active Member VFW Post #63, Boise Idaho

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