Customer Service On-Site

OBJECTIVE

To obtain a challenging position in the Construction Industry utilizing my acquired knowledge and experience while gaining an opportunity for professional growth and advancement.

CERTIFICATIONS/LICENSES/AWARDS

900-Hour Construction & Building Skills Certification

-Top Tech Award

-Perfect Attendance Award

Valid NYS Driver’s License *

OSHA 30-Hour Construction Safety and Health Certification

SKILLS

Electrical: Installation and Repairs, Safety Procedures and NEC Wiring codes, Use of digital multi-meter for electrical troubleshooting.

Plumbing: Installation and Repairs, Acetylene torch for soldering and brazing, Blueprint reading and Pipe threading.

Carpentry: Installation and Repairs, Basic framing, roofing and installation of doors and windows, On-site safety procedures, proper use of all hand and power tools.

Kitchen and Bathroom Remodelling: Kitchen and bathroom design and layout, Deconstruct, redesign, and construct a kitchen and bathroom, paint, drywall, sheetrock, interior finishing, installation of cabinets, tile work, countertops and kitchen and bathroom fixtures. Grouting tiles, moulding, plastering, spackling, and framing.

Qualities: Hard Working Responsible Team Player Dedicated Customer Service Professional Etiquette

Computer skills: MS Word, Excel, PowerPoint

E X P E R I E N C E

Direct Support Professional, WellLife Network - Queens, NY 12/2023-Present

Provide all aspects of care to program participants to enable them to become independent and productive.

Display proficiency while entering person served data documentation in the electronic data system.

Communicates relevant information to other staff and supervisor(s), verbally and in writing, (i.e., daily communication log, telephone log, incident reports, medication, and behaviour incident reports

Implements goals designed to maximize each person served with a level of independence, as determined by the IDT, including but not limited to budgeting, grooming, nutritional planning, use of public transportation, and use of community resources, shopping, and housekeeping.

Retail Store Associate, Amazon Fresh – Long Island, NY 07/2022-12/2023

Ensure accurate labelling and pricing for all products per department direction.

Performed regular segment cycle counts and weekly inventory audits to maintain accurate records.

Strong ability to visually determine grocery product freshness and quality, by insuring product rotation and the removal of outdated products.

Flex Delivery Services, Frontier – Long Island, NY 04/2023-08/2023

Complete pre-and post-trip safely inspection, recording and reporting any defects and malfunctions.

Manage an average on 120 routes per day to residential and business customers.

Load truck and properly secure items to prevent damage during transportation.

Communicate customer complaints, request, and feedback to company management.

Carpenter Apprentice, Save Time Contracting Corp - Brooklyn, NY 12/2020-08/2022

Assisted with fitting and installing of window, door, hardware, interior and exterior trim.

Skilled in preparing concrete, foundation footing and preparing materials on-site and distributed them throughout the worksites.

Skilled in metal and wood framing.

Install new structures update systems and replace worn components to bring buildings up to current code.

E D U C A T I O N

Apex Technical School, Long Island City, NY Graduation Date 05/2024

Construction and Building Skills (Electrical, Plumbing, & Carpentry) 900-Hours Certification Program

-Wiring receptacles/outlets/panel box • Circuit texting/troubleshooting • Plumbing, fixture installation and design • Soldering/repairs/troubleshooting • Pipe threading • Cabinet/deck installation • Blueprint • Framing techniques • Door/window installation • Roofing • Hand & power tools • Job safety criteria • Kitchen/bath remodeling • Tile installation

Union Island Secondary School, St. Vincent & the Grenadines Graduation Date 07/2014

High School Diploma

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