Customer Service Data Entry

Contact Information Chanecia Smith

‘customer Service

" + Dedicated customer service professional witha proven track record of exceeding

eae customer expectations and resolving issues promptly Skiled in communication,

problem-solving, and bullding postive relationship with ents. ming for excellence

sy + Alsohaveto desire to further my sil and experience

+ seekinga poison that ean tart my career in the medical eld

+ studying medial terminology

+ Words permin (WMP) 45

Experience

‘concentric

take mary.

Jan 2021-2022

‘customer Service

ane + Managed high-volume inbound call, emails, and chats

‘with professionalism and efficiency.

a + Resolved customer inquiries and complaints promply to

fe ensure satisfaction and retention.

+ Demonstrated strong communication sills toeffectively

‘convey information and build pport.

+ Uulized CRM software to accurately document

Interactions, tack ssues, and monitor customer tends.

(0c 2028 ul 2022

* + Managed inventory and restocked merchandise to meet

customer demands efficent.

+ uulize effective communication skills toaeist

customers with product owledge and inquires.

+ Processed transactions accurately andeffcienty to

‘ensure aseamless shopping experience for customers

+ Provided exceptional customer service to ensure

customer satisfaction and loyalty.

‘Alorica

Jun 202*-**-****

+ Assisted customers witha warm and professional attitude +

Assisted customers with question Interact with

‘customers through ve chat- Handled emai, inbound cal,

land outbound cll» Performed data entry for customer

‘information

+ Managed high volume of customer ingulies through

‘hone, mall and chat.

+ Resolved customer complaints promptly and efficently,

‘ensuring positive experience.

Contact this candidate