Customer Service Team Member

Maribel parra ad5ryf@r.postjobfree.com phone 520-***-****

To join an interactive organization that offers me a constructive workplace for communicating and interacting with

customers and people

Summary of Qualifications

* Works effectively as a team member

* Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible

* Possess effective planning, organizational, communication, presentation and interpersonal skills

* Professional known for making managerial decisions, using discretion and processing highly confidential

information

* Electronic make panel and outlet and outside lights layout and wire

Work Experience

Customer Service Representative-Tucson, AZ S year

Conwvans

* Confer with customers by telephone or in person to provide information about products or services, take or enter

orders, cancel accounts, or obtain details of complaints

* Check to ensure that appropriate changes were made to resolve customers’ problems

* Refer unresolved customer grievances to designated departments for further investigation

* Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise,

refunding money, or adjusting bills

* Complete contract forms, prepare change of address records, or issue service discontinuance orders, using

computers

* Billing code

* Date entry

* Account billing book

Aguero

Customer service and billing department and recall call

Forklift-Tucson, AZ

Tucson Container Corp

* Move levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or

elevating platforms, to load, unload, transport, or stack material

* Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and

complete delivery

* Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other

transport vehicles

* Move controls to drive gasoline- or electric-powered trucks, cars, or tractors and transport materials between

loading, processing, and storage areas

* Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for

transport to designated areas

* Weigh materials or products and record weight or other production data on tags or labels.

* Perform routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging

batteries, fueling, or replacing liquefied-gas tank

* Operate or tend automatic stacking, loading, packaging, or cutting machines

October

8 years Customer Service-Tucson, AZ October 2003-July 2018

Tucson Container Corp

* Confer with customers by telephone or in person to provide information about products or services, take or enter

orders, cancel accounts, or obtain details of complaints

* Check to ensure that appropriate changes were made to resolve customers’ problems

* Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as

well as actions taken

* Refer unresolved customer grievances to designated departments for further investigation

* Determine charges for services requested, collect deposits or payments, or arrange for billing

* Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise,

refunding money, or adjusting bills

* Complete contract forms, prepare change

Education

High School Diploma or Equivalent, General Studies

Sunnyside High School

Tucson, AZ

Contact this candidate