Business Analyst Project Management

Haritha Sri Batchu

Business Analyst

CONTACT

Phone: 913-***-****

Email: ad5ry3@r.postjobfree.com

Location: KS, USA

LinkedIn: linkedin.com/in/haritha-sri-

batchu-492450190

SKILLS

Methodologies:

Agile (Scrum), Rational Unified Process

(RUP), Waterfall

Data analysis:

Excel, SQL, Alteryx, IBM Cognos.

Data visualization tools: Tableau,

Power BI, QlikView

Documentation:

BRD, FRD, SRS, BPMN

Project management tools:

Jira, Confluence, Trello, MS Project, MS

Excel, MS SharePoint, Primavera,

BusinessObjects, Project Management

UML and prototyping tools:

MS Visio, Smart Draw, IBM Rational Rose,

Balsamiq mock-ups, Sketch

Analysis Skills:

Cost/benefit analysis, Impact analysis,

GAP analysis, Risk analysis, SWOT analysis

CRM & ERP system:

Salesforce, SAP

Tracking / Other tools:

HP Quality Center, JAD, CRM, Rational

ClearQuest, RTM, UAT, MS Office (Word,

Excel, Access, Outlook), Microsoft Teams,

Slack, Microsoft Excel .

Other skills:

Stakeholder engagement and

management, Problem-solving,

Negotiation, Decision-Making,

Documentation, and Presentation, Verbal

communication.

EDUCATION

Master of Science in Computer Science

University of Central Missouri, USA

Bachelors in Electrical and

Electronics Engineering

R.V.R&J.C College of

Engineering Guntur, India

SUMMARY

• 3+ years of experience as a business analyst guiding cross-functional teams through the various stages of the software development life cycle (SDLC) to successfully provide scalable, automated solutions.

• Skilled in converting intricate business procedures into useful insights and practical analytical solutions.

• Expert in using Tableau and Power BI and other data visualization tools to build interactive dashboards and reports that highlight important performance indicators.

• Proficient in documentation, including BRD, FRD, SRS, and BPMN, which guarantees alignment and transparent communication with stakeholders.

• Expertise using Agile (Scrum) approaches to support project management and agile development.

• Excellent analytical abilities: able to perform impact, GAP, risk, cost/benefit, and SWOT analyses to find areas that could use improvement.

• Experience with ERP software, such as SAP and Microsoft Dynamics, which facilitates more efficient enterprise resource planning. EXPERIENCE

Bank of America, KS May 2023 - Present

Business Analyst

• Gathered, analyzed, and translated business requirements into user stories with supporting documentation, including acceptance criteria, process flows, and wireframes, to document and communicate functional requirements.

• Performed Gap analysis to evaluate current business processes (As-Is) and define the desired future state (To-Be), utilizing tools such as Gantt chart.

• Utilized Power BI to create visually engaging dashboards highlighting essential KPIs, promoting transparency, and positively impacting business outcomes with a 20% improvement.

• Streamlined mortgage approval process by automating document verification and optimizing client communication, resulting in a 25% reduction in approval times and significant operational cost savings.

• Created and executed UAT test cases, ensuring the validation of business processes, resulting in a 30% reduction in post-release production issues and enhanced user satisfaction.

• Fostered a feedback-driven environment, leading to a 25% increase in actionable insights integrated into future sprints based on team input during Sprint Review meetings.

Prop Technology, India Jan 2020 – Jul 2022

Business Analyst

• Orchestrated the Requirement Traceability Matrix and effectively employed Jira for meticulous bug and issue tracking, resulting in a notable 15% reduction in project delays.

• Contributed invaluable support to marketing teams through the delivery of data-driven insights, enhancing targeted campaigns and culminating in a remarkable 25% surge in app downloads.

• Delved into market trends and user behaviors utilizing Excel and SQL, facilitating data-informed decision-making processes.

• Crafted comprehensive project documentation, encompassing Business Requirement Documents (BRD), and adeptly translated requirements into refined use cases and prototypes, fostering a 15% enhancement in project clarity and operational efficiency.

• Leveraged BPMN tools, specifically MS Visio, to diagram end-to-end processes, offering proposals for streamlined workflows.

• Maintained detailed testing documentation, including test plans, test cases, and test scripts, ensuring transparency and traceability throughout the testing phase.

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