Front Desk Assisted Living

SHANETTA COLE

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PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

Computer Proficiency

Greeting and Seating Clients

Positive Attitude and Energetic

Organization and Efficiency

WORK HISTORY

08/2021 - Current

Receptionist

Regent Of Euclid Assisted Living - Euclid, Ohio

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Resolved customer issues quickly and notified supervisor immediately when problems escalated. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Monitored office supplies by checking inventory and placing orders. Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.

08/2021 - Current

Caregiver

Regent Of Euclid Assisted Living - Euclid, Ohio

Assisted with dressing guidance, grooming, meal preparation and medication reminders. Assisted clients with daily living needs to maintain self-esteem and general wellness. Answer to call light

report Any changes to charge nurse

meal count for breakfast lunch and dinner

Assist or standby showers

make beds put away laundry remove all trash from each shifts 07/2019 - 08/2021

Caregiver

Hilltop Village Senior Living - Euclid, Ohio

Assisted patients with self-administered medications and wellness checks Answer resident pendent

report Any changes to resident care manger

set table for breakfast lunch and dinner

Euclid, OH 44123 330-***-**** ad5rv1@r.postjobfree.com if resident need to go in case of emergency we inform family member with details write up a incident report inform Rcm and inform next shift

make sure all door are lock for staff and residents safety Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.

03/2020 - 08/2020

Warehouse Associate

Amazon - Euclid, Ohio

Worked safely around moving machinery.

Prepared orders for shipment by systematically picking, packing and labeling merchandise. Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Cleaned and maintained warehouse in compliance with OSHA safety standards. Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

EDUCATION

12/2013

High School Diploma

Cleveland Job Corps - Cleveland Ohio

Euclid High School - Euclid, OH 10/2010

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