SHAWN B. PALMER
ad5rtw@r.postjobfree.com / Cell: 267-***-****
*** ******** *****, ******** ****, CA 90042
CAREER OBJECTIVE:
Self-motivated professional with exceptional customer service, communication and leadership skills committed to enhancing my value with continuous learning to stay abreast of the industry. Aiming to use my knowledge in culinary arts, business management and conflict resolution to satisfy the needs of your company.
AREAS OF EXPERTISE
● Leadership/Management Skills ● Exceptional Customer Service ● Inventory Management
● Cashier Balancing ● Time Management ● Planning & Organization
PROFESSIONAL EXPERIENCE
Terrain Café, Glen Mills, PA
Line Cook 07/2019 – 12/2020
Prepped, cooked food, and followed recipes/prep list set forth by the Chef de Cuisine and BOH Manager
Help other stations when needed with prep and service
Assist managers in conducting orientation and oversee new employee training
Created various personal dishes for staff
Lucky’s Last Chance, Philadelphia, PA
Kitchen Supervisor/Line Cook 06/2018 – 08/2019
Cooked at the various food stations (Fried, Grilled, & Bread)
Cooked breakfast, lunch, and dinner to customers per their requestion from the prepared menus
Deep cleansed and scrub the kitchen, food stations, grills, appliances, dished, and floors
School District of Philadelphia, Philadelphia, PA
Food Service Worker 09/2017 – 06/2018
Performed various kitchen duties as required and needed on a daily basis
Assist with food and supplies inventory
Setup and prepared stations for food distribution to students and staff
Took temperature of cold and frozen food received and write data in log book
Park-Ops, Philadelphia, PA
Valet Parking Attendant 12/2016 – 03/2017
Provides top-notch customer service
Operates arriving customers Stick/Manual and Automatic vehicles
Maintained great attitude and productivity during inclement weather and long periods of standing, running and walking
Rybrew, Philadelphia, PA
Store Manager/Shift Supervisor 07/2014 – 12/2016
Managed and maintained the entire store operation during my shift, including store presentation and inventory
Coached and developed store team members
Balanced the cash register and allocated tips
Created an environment that enabled customers to feel welcomed, which resulted in an increase of repeat customers
Created original recipes for daily/weekly specials
Ammon’s ShopRite, Philadelphia, PA
Seafood Cook 05/2014 – 11/2014
Weighed, prepared, cooked, and wrapped seafood according to customers request
Cleaned and sanitized the seafood department during and after my shift
Managed the department inventory
Cracker Barrel, Texas Roadhouse, TGI Friday’s, Altoona, PA
Line and Grill Cook 10/2011 – 04/2014
Prepared orders according to recipe with the customer’s specifications or dietary needs in mind
Ensured food was at the correct temperature and pleasing to the eye before plating
Cleaned, sanitized, and maintained all work areas, equipment, and utensils to ensure sanitation standards were met
Resolved customer concerns and reported relevant information to supervision when necessary
Maintained a calm demeanor during high volume to keep store operating to standard
EDUCATION & CERTIFICATIONS
Community College of Philadelphia, Philadelphia, PA Pennsylvania Liquor Control Board
Associate in Arts, Candidate, May 2018 RAMP Certified, July 2016
Greater Altoona Career & Technology Center, Altoona, PA City of Philadelphia Department of Public Health
Carpentry/Construction Certificate, March 2011 Food Establishment Personnel Food Safety Certificate, March 2016
Simon Gratz High School, Philadelphia, PA ServSafe Certified, March 2016
Diploma, June 2009