Front Desk Agent

Angela Wieland

Clayton, NC, US ad5rqx@r.postjobfree.com +1-252-***-****

EXPERIENCE

Front Desk Agent

Tru by Hilton October 2022 - Present, US, NC, Garner • Manage guest check-ins and check-outs

• Inventory management, including ordering supplies for the marketplace and breakfast services

• Handle high balance reports and advanced payments

• Correspond via email to negotiate group and corporate pricing, as well as managing group reservations

• Maintain a comprehensive log of group bookings and conference room schedules

• Ensure guest satisfaction and address their needs during their stay

• Prepare daily housekeeping schedules and ensuring the cleanliness of all rooms for the next day's bookings Housekeeper

IH Services, Inc February 2022 - September 2022, US, NC, Hampstead • Clean residential rooms

• Sort, wash, dry, and fold clothing and other textile items Scheduling Coordinator

Southeast Fireplace March 2018 - January 2021, US, NC, Zebulon • Scheduled appointments and managed calendars for various departments and staff members

• Monitored and adjusted schedules as needed to accommodate changes or unexpected events. Communicated schedule changes to relevant parties in a timely manner

• Proficiently handled invoicing

• Provided remote troubleshooting support to customers

• Maintained meticulous filing systems

• Processed customer payments

Housekeeper

Springbrook October 2016 - March 2018, US, NC, Clayton • Clean residential rooms

• Sort, wash, dry, and fold clothing and other textile items Owned Cleaning Business

May 2009- September 2011- Clayton, Garner and surrounding areas

.Scheduled homeowner appointments

.Cleaned residential homes

Office Assistant

EZ Plumbing-March 2002-August 2005

.Accounts payable and receivable

.Filing

.Invoices.

.Payroll.

.Customer service

.Scheduled service appointments

EDUCATION High School Diploma-Vance County High School • Henderson, NC • 1998 SKILLS

Accounting -Accounts Payable-Quickbooks-Bookkeeping-Residential Cleaning- Management-Sales-Customer Service

Contact this candidate