Business Development Senior

Garland T. Haynes, MBA

Georgetown, TX 214-***-****

ad5rq7@r.postjobfree.com linkedin.com/in/garland-haynes

Director of Business Development

Integral Contributor to Growth, Establishing Clear Goals and Expectations

Providing Necessary Guidance and Support to Overcome Challenges

Remove Roadblocks to Success

Results-driven and motivated business leader and strategist with extensive experience directing operations, motivating teams, and driving substantial gains across all performance metrics. Offer exceptional management skills, leading teams, processes, and initiatives in the achievement of revenue, operational and fiscal goals, with specific expertise in the retail industry overseeing multiple sites.

Apply strong attention to detail and exceptional business skills to consistently meet and exceed performance targets, with a history of driving growth in complex environments with multiple stakeholder relationships.

Areas of Expertise

Operations Leadership

Fortune 500 Retail Experience

Performance Improvement

Employee Training / Development

Multi-Site Operations

Revenue Growth

Supply Chain

Safety Compliance

Customer Satisfaction

Strategic Planning

Performance Management

Internal Audit/ Consulting

Team Leadership

Vendor Relations

Digital / Online Sales

Professional Experience

HOME DEPOT, Austin, TX

District Manager / Director, Austin, TX 2019 - Present

Lead vision, strategy, and execution for all facets of operations across 10 stores in the district, maintaining an annual revenue stream of more than $775M while directing performance of over 1.3K employees. Serve as a mentor and coach to teams, positioning top performers for promotion. Partner and planned for new store launch 2024.

Revolutionized performance of the district through hiring new management coupled with the introduction of a formal succession planning strategy, promoting 6 store managers responsible for $450M in revenue while driving sales above plan 32%.

Navigated district to rank first in the region across multiple key metrics, continually meeting and exceeding sales and profit targets, which skyrocketed district revenue by $225M; rated as the top district as measured by operational profit for 3 consecutive years at +30% YOY and digital online/curbside growth of +18%.

Recognized for team development and training with multiple awards and accolades for top performance, development including multiple partnership awards (2019 - 2023) across the Merchandising, Specialty, Pro, Human Resources, and Operations areas, Regional Vice President’s Award, and Divisional District Manager of the Year.

HOME DEPOT, Dallas, TX

District Operations Manager, Dallas, TX 2013 - 2015

Served as invaluable resource to the District Manager, exercising accountability for success of store operations, safety, environmental compliance, inventory control, and P&L. Facilitated flow of key information and communications between corporate office, District Manager, and associates across 10 stores, annual volume $445M.

Orchestrated and executed multiple concurrent projects, achieving all milestones and deliverables on-time and within budget by implementing back-end strategies to normalize processes for 116 stores to create efficiency and reduce complexity and labor by 25%.

Reduced shrink across all locations by innovating and implementing effective loss prevention strategies, lowering overall shrink by an average of over 20 basis points and more than $1M.

Maintained compliance with a complex landscape of legal and regulatory requirements, as well as internal company policies; coordinated and led audits to ensure adherence across a $400M+ district.

HOME DEPOT, Dallas, TX

Store Manager, Dallas, TX 2007 - 2013, 2015 - 2019

Delivered results in a series of 3 assignments overseeing sites with annual sales volumes ranging from $35M to $65M. Developed and executed strategic roadmaps to meet and exceed goals for inventory, cost containment, safety, employee engagement, and P&L management.

Accelerated product sales by partnering with merchandising teams, facilitating promotional campaigns and events to increase visibility across all stores by an average of +15%.

Conducted detailed analysis of market trends, identifying opportunities to increase sales to Pro and DIY customers, resulting in the formation of a Pro Solutions Center and increased sales 11% in a challenging economy.

Bolstered store visibility by engaging in community outreach initiatives, providing $1.5M housing grants to deserving veterans.

Early Career

TEXAS INSTRUMENTS, Dallas, TX

Finance Manager

TEXAS INSTRUMENTS, Dallas, TX

Senior Auditor / Financial Analyst

Global financial processes, Data Anaylytics, Risk assessment consulting, Cost recovery implementations.

Military service

UNITED STATES ARMY, Fort Sill, OK

Army Officer / Platoon Leader

Recipient of Army Commendation and National Defense service medals.

Education

Master of Business Administration (MBA), Finance / Operations, Washington University in St. Louis

Bachelor of Science (BS), Business / Criminal Justice, University of Central Missouri

Professional Affiliations

Member, National Black MBA Association

Finance Allocation Panel Member, United Way

Chapter President, Omega Psi Phi Inc.

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