Customer Service Representative
Resume:
Naiveisha Hawthorne
Haslet, TX
ad5rot@r.postjobfree.com
I am responsible worker hard driven. Once I start somewhere I finish it. I don’t think as if it’s something I can’t do. I think as I know I can do whatever I put my mind to. Everything gets 100% dedication Authorized to work in the US for any employer
Work Experience
Customer Service Representative
RemX/CVS SPECALITY PHARMACY - Mansfield, TX
January 2022 to Present
We are to refill patient medication(s). Make outbound calls to Patient or MDO for medication refill. We are to edit patient accounts to where we will update MOP or any other things add allergies and so on. We also explain to patient if they account has any errors Insurance Agent
McKesson. - Dallas, TX
June 2017 to December 2021
To make outbound calls to collect eligibility and benefits for patients. Customer Service Representative
Verizon Customer Service Agent - Mobile, AL
May 2012 to June 2017
Operated the customer support line, oversaw billing issues and/or payments, explained customer’s accounts and transactions in detail, made necessary changes or upgrades to the accounts, promoted the latest technology or best plans available to help customers save financially, determined accurate charges, and the ability to keep customers clam under stressful situations. Education
Premier Academy - Mobile, AL
2020
Diploma
Mattie T. Blount High School - Mobile, AL
May 2012
Skills
• Cold Calling
• Account Management
• Business Development
• Salesforce
• Sales
• Microsoft Excel
• Microsoft Office
• Communication skills
• Organizational skills
• Driving
• Phone etiquette
• Computer skills
• Typing
• Time management
• Customer support
Certifications and Licenses
Driver's License
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