Customer Service Project Management
Resume:
ZECHARIAH U. GARY
ad5rhe@r.postjobfree.com
Experienced customer service professional dealing with all levels of organiza onal management. My objec ve is to obtain a posi on which will allow me to u lize excep onal customer service, contribute to growth, and business acumen within an organiza on. Result-driven and seeking to be part of an amazing team commited to ge ng the job quickly, safely, and efficiently. March
Take Flight Entertainment, Houston, TX September 2022 – Current Studio Engineer
• Improve audio and quality for best acous c broadcast results
• Work with clients and collaborate to ensure sa sfac on with end product
• Project management
• Sound edi ng and efficient in Pro tools
• Operate control panels and facilitate recording sessions Hunton Services, Houston TX February 2022 – March 2023 Cooling Tower Tech
• Repaired and installed new cooling towers
• Aten on given to safety precau ons as directed
Day and Night Transport, Houston TX March 2020 – July 2022 Independent Driver
• Ensured mely delivery and schedule drop off and pickup
• Responsibili es include work log and tracking all deliveries
• Maintained distribu on log or tracking systems to record all deliveries/pickup
• Read maps and followed writen and verbal geographic direc ons
• Followed all state safety regula ons and followed transporta on and traffic laws
• Performed rou ne maintenance on vehicles; recharging bateries, fueling etc. DSU Entertainment, Houston, TX March 2018 – January 2020 Sound Engineer
• Improve audio and quality for best acous c broadcast results
• Work with clients and collaborate to ensure sa sfac on with end product
• Project management
• Sound edi ng and efficient in Pro tools
Direct Connect Tax Services, Houston, TX January 2016 – March 2019 Tax Prepara on Specialists
• Assisted business and individuals in tax prepara on
• Filed extensions and consulted clients on tax law
• Researched tax laws and regula ons
• Ensured accuracy of tax forms
• Establish and maintain professional working rela onship UT Health Science Center, Houston, TX January 1999 – January 2000 Billing Specialist
• Maintain a professional demeanor with internal and external clients
• Coordinate open enrollment data entry and ensure all enrollments completed in a mely manner
• Process member enrollment and change
• Ensure accurate and comple on of enrollments, status changes and termina ons of plan par cipants made in proprietary and vendor systems
• Review/work delinquent insurance and pa ent balances NOTABLE ACCOMPLISHMENT
Consistently exceed organiza onal goals and expecta ons throughout tenure Educa on: James Madison High School
GED –2008
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