Customer Support Virtual Assistant
Resume:
About Me
To be hired in a company where
can contribute to the growth with
the best of my abilities and excel
in my position.
ad5rgm@r.postjobfree.com
Rodriguez, Rizal
O00
EDUCATION
HIGH SCHOOL
2006 - 2010
ST. LOUISE DE MARILAC SCHOOL
ELECTRONICS & COMMUNICATION
ENGINEERING TECHNOLOGY
2010 - 2014
RIZAL TECHNOLOGY UNIVERSITY
EXPERTISE
¢ Computer Literate
Creativity
Troubleshooting
Negotiation
Critical Thinking
Leadership
JOSHUA
BOTOR
Corporate Resume
EXPERIENCE
TELETECH WFH PHILIPPINES
FEBRUARY 5, 2021 - PRESENT
DOORDASH CUSTOMER SUPPORT
¢ handle VIP customers queries about their orders.
¢ Process refund and apply promotions
¢ File complaints thru chat and email.
EXP REAL ESTATE
OCTOBER 6, 2020 - FEBRUARY 2,
2021
VIRTUAL ASSISTANT
* Outbound Cold Calling.
¢ Appointment Setters.
* Calling potential customers that wants to sell their
properties and setting up Face to face appointment with
the US agents...
RMS COLLECT IQOR PH
JUNE 17, 2018 - SEPTEMBER 27, 2020
BUSINESS EXPERT TO T-MOBILE BUSINESS
¢ Handle customers business account.
* Billing, financial, promos and cancellation.
* Upsell products and basic troubleshooting
VXI GLOBAL HOLDINGS
MARCH 30, 2016 - JUNE 5, 2018
ACCOUNT ASSOCIATE II
* Upsell another line of business. Sale is 50% of the overall
score card.
¢ Handle Billing, Tech and Account inquiries
* Upsell products and basic troubleshooting
« Was promoted as Tier 2 Technical Support based on
performance with salary increase. &
Contact this candidate