Scrum Master Continuous Improvement

Wilhemina Manful

Professional Summary

Dedicated and seasoned Senior Scrum Master with 6+ years of experience in coaching agile teams and driving successful Agile transformations. Proven track record of delivering impactful coaching sessions, facilitating discussions, and enhancing team performance. Seeking opportunities to contribute expertise in client engagement, agile methodologies, and continuous improvement within a dynamic and challenging environment.

Experience

Bank of America Remote

Feb 2021 - Current

Senior Scrum Master

•Managed two separate Product Teams, allocating 50% time to each, resulting in a 30% increase in overall team efficiency and effectiveness through continuous improvement and innovation

•Led and motivated Scrum Teams to complete work according to business value, leading to a significant 20% improvement in team productivity

•Facilitated sprint planning and other scrum meetings, enhancing communication and collaboration within the teams, contributing to a 25% increase in team coordination

•Monitored sprint progress and managed risks, resulting in a notable 15% improvement in overall project delivery timelines

•Facilitated preparation and readiness for ART and team-related Agile ceremonies, maintaining all artifacts and ensuring seamless execution, leading to a 30% improvement in the efficiency of Agile ceremonies and overall project coordination.

Fifth Third Bank N.A Charlotte, NC

January 2017 - Feb 2021

Scrum Master

•Guided multiple Agile teams in implementing SAFE principles, resulting in a 25% improvement in alignment with organizational objectives and a 20% increase in timely delivery of high-quality products

•Facilitated key Scrum ceremonies, including Sprint Planning, Daily Standup, Sprint Reviews, and Retrospectives, fostering transparency and collaboration within teams, leading to a 15% increase in communication effectiveness

•Identified and resolved impediments promptly, ensuring teams remained focused, productive, and on track to meet Sprint goals and project milestones, resulting in a 30% reduction in delays and disruptions.

Jay Tech Consulting Group Washington DC

June 2016 - January 2017

Project Manager

•Led cross-functional teams in the successful development and launch of responsive and visually appealing websites for clients across various industries, achieving a 20% increase in client satisfaction

•Managed project timelines, resources, and budgets to ensure timely and cost-effective project delivery, achieving a 10% reduction in project costs and a 15% improvement in project delivery timelines

•Conducted regular risk assessments and implemented mitigation strategies to address potential project challenges, resulting in a 20% decrease in project risks and issues

•Conducted regular risk assessments and implemented mitigation strategies to address potential project challenges, resulting in a 20% decrease in project risks and issues

•Facilitated team meetings, provided regular project updates, and ensured seamless communication among team members, contributing to a 20% improvement in team collaboration and communication.

Education

Associate - Business Administration and Management

Century College, Saint Paul, MN

Project Management Professional (PMP) Project Management Institute

Professional Scrum Master – PSM 1

Scrum.org

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